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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give restricted attribute warranty on each subsystem unless stated any other way, and on the entire machine. Weaknesses by reason of faulty materials or poor craftsmanship, are covered by the characteristic warranty. We aren't liable for everyday wear and tear or mis-usage of your machinery. For this reason aforesaid will not be covered by our guarantee. Usually damages can be repaired at minimum cost that are not covered under guarantee. Quotations will be immediately vacant upon request.
The machinery you are going to obtain requires a regular service. Basic decrement restoration at a minimum cost, reviewing and arrangement as well as standard cleaning are covered within the service plan. It is necessary that your machine(s) is rectified in the equal of twice that period, should you not service your machinery within the chosen service period, elseways your service warranty will be invalid and ineffective. Meaning, you should get your machine improved in every 6 month period, if we preferred that your machinery is serviced once every 3 months or your warranty will not be valid.
A Call-out refers to each time a specialist supplies a service at your property. Except when the call-out is covered by each of the above plans or accepted by the management, a call-out cost will be required. At the instant of this quotation, for 1 day one technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for weekdays.Accompanying the call-out charge, touring costs to your property as well as accommodation if necessary, are on your account. The specialists essential preparations to be made to get picked up and sent back, are suggested to be made by you. R 9.95/km is the prevailing amount amplified by the driving distance between your premises as well as our workshop, should you prefer for us to go to you.Those charges may vary point by time without notice, so generously enquire about call out and transport costs ahead of time.
Whether you would like to know if the machinery is set to work optically, or you simply want our specialist to take a look at your machinery for peace of mind, our service plan is suited for you. There is no cost for the technician we supply. Our experts will be able to provide you with information on if an alternative or additional servicing or spare replacement is needed or whether everything is in order. Bookings must be made for improvements or excessive labour work to be practised at your/our earliest convenience as no repairs or any such labour services will be completed during maintenance visits.
We supply fundamental and/or full training courses through our training facility for all machines we sell. More promoted training can be obtained after the principal course has been achieved however first fundamental entry courses is combined in your machinery purchase.
All our mainline of machines are sold with a individual barcode. You will thus always be able to analyze the machinery's assurance information and servicing history on our website or offline - in any manner and at any moment. By using the barcode we honour our machines warranty and servicing. This protects your ultimate convenience on both the reselling and maintenance of your machines.