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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply confined attribute guarantee on the whole machinery, and any subsystem if not stated differently. The feature warranty covers shortages due to unreliable components or poor craftsmanship We are not responsible for general wear and tear or misuse of your product. Accordingly aforestated cannot be covered by our guarantee. Damages can often be repaired that are not covered under warranty, at minimum cost. Upon appeal, quotations are readily accessible.The machinery you are going to buy compels a regular service. The included service plan contains general cleaning, analyzing and adjustment, as well as everyday ravages of time restoration at a minimum cost. Should you not service your machine(s) in the suggested service period, it is compulsory that your machinery is improved in the equal of double that period otherwise your service warranty will be useless and void. This is to say, you should get your machinery improved within every six month period, if we choose that your machinery is fixed once every three months or your guarantee will not be credible.
A Call-out refers to any extent a specialist supplies a service at your premises. A call-out cost will be required except for when the call-out is covered by each and every time of the above plans or arranged by the managers. 1 technician for one day is R 1 499.00 for workdays, Traveling for weekends including R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.In addition to the call-out fee, travel costs to your premises and settlement if crucial, are on your account. The preparations for the technician to get picked up including sent back are preferred to be done by you. If you would like for us to come to you, the current rate is R 9.95/kilometer amplified by the traveling distance between our place and your establishment.Those costs may differ extent by instant without notice, so attentively inquire about call out as well as transport costs ahead of time.If you only want our specialist to take a look at your machine for your satisfaction or would like to know if the machine is fitted to function optically, our service plan is here for you. No costs will be assigned for the experts we provide. You will be advised by our technician whether an alternative or additional servicing or service parts reinstatement is needed or whether everything is in order. Bookings must be made for reconstruction or excessive labour work to be carried out at your/our quickest availability as no adjustments or any such labour services will be completed during maintenance visits.We supply fundamental and/or complete training courses through our warehouse for all machines we sell. First basic entry courses is comprehended in your machinery purchase, nevertheless more improved training can be obtained after the basic course has been completed.All our mainline of machines are sold with a individual barcode. You will for this reason constantly be able to analyze the machine's assurance report and maintenance history on our webpage or offline - in any form and at any moment. Our machines warranty and service are valued by us using the barcode. This insures your maximal comfort on both the maintenance and resell of your machinery's.
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