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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded trait guarantee on the whole machine, including each subsystem if not stated any other way. Poor craftsmanship and defective components errors are covered by the characteristic guarantee. Everyday wear and tear or mis-usage of your product is not our constraint. Our guarantee will accordingly not cover aforesaid. Generally deterioration can be repaired at minimal cost that aren't covered under warranty. Quotations are readily accessible on request.
The machine(s) which you are going to buy, will be forcing a regular service. The included service plan consists of standard cleaning, investigation and adjustment, as well as standard ravages of time replacement at a minimal cost. Your service guarantee will be useless and ineffective if you do not service your machine in the recommended service or if it is not serviced within the equal of twice that period. Meaning that in which case we preferred that your machinery is rectified once every 3 months, it is required that you get your machine fixed within every 6 month period or your guarantee will not be legit.
Anytime a service is supplied at your property by a specialist, it refers to a call-out. Except for when the call-out is included by each of the above mentioned plans or approved by the the company, a call-out fee will be charged. At the extent of this quotation, for 1 day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Accommodation including touring costs to your premises, along with the call-out charge, are on your account if necessary. We suggest that you arrange that the specialist gets picked up and sent back. The existing percentage is R 9.95/km increased by the driving distance between our workshop including your property, should you choose for us to come to you.Kindly seek an answer about call out including touring costs beforehand as those costs may differ point by time without notice.
If you would choose to know if the machine is adjusted to work optimally, or you only want our specialist to take a look at your appliance for your tranquility, our servicing plan is here for you. We will not require any fees for the experts we supply. Our specialist will be able to supply you with information on if an alternative or additional service or service parts reinstatement is needed or if everything is in order. During preservation visits no reconstruction or hard labour operate will be carried out and bookings should made for this to be carried out at your and our earliest convenience.
Fundamental and/or complete training courses are supplied via our premises for all machines we sell. First basic entry courses is included in your machinery purchase, but more promoted training can be obtained after the fundamental course has been completed.
With all our mainline of machinery's a unique barcode is sold. You will for this reason always be able to analyze the machine's warranty report and assistance history on our website or while logged off - in any form and at any time. We honour our machines assurance and service by using the barcode. This ensures your maximal advantage on both the selling and service of your machines.
The reference above concerns our recent model, and in essence the features, specs including additions are applicable thereto. Generously seek an answer from our sales representative as to the year model quoted. You will be titled to collect a 5% discount on elder models , based on insignificant achievement or lower layout in which case we don't have the brand new model accessible.