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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide limited quality warranty on each subsystem if not stated otherwise, as well as on the whole machine. The quality guarantee covers defects as a result of unfit materials or poor craftsmanship Everyday wear and tear or misuse of your equipment is not our constraint. Aforementioned is therefore not covered by our guarantee. Naturally, damages that aren't covered under guarantee can usually be repaired at a minimal cost. Upon request, quotations are promptly available.Routine service is required by the machine(s) you are going to obtain. The enclosed service plan includes common cleaning, reviewing and calibration, as well as general depletion replacement at a minimum cost. Your service warranty will be null and ineffective if you do not service your machine within the chosen service or if it is not rectified in the equivalent of double that period. This is to say, you have to get your machine improved within every six month period, if we suggested that your machinery is rectified once every three months or your guarantee will not be legit.
When a service is provided at your premises by a technician, it points to to a call-out. Except for when accepted by managers or included by any of the above named plans, a call-out cost will be charged. At the extent of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for weekdays.Settlement as well as touring costs to your place, accompanying the call-out cost, are on your account if required. The preparations for the specialist to get picked up and sent back are preferred to be made by you. The ongoing rate is R 9.95/km multiplied by the driving distance between our branch as well as your establishment, should you recommend for us to travel to you.Those costs may differ point by instant without notice, so generously enquire about call out and touring costs in advance.Our maintenance plan is suited for you if you only would like our specialist to take a look at your appliance for peace of mind, or if you would like to know if the appliance is set to function optically. We will not charge any cost for the experts we provide. Our specialist will be able to provide you with information on if an different or other maintenance or service parts reinstatement is needed or if everything is normal. Bookings should be made for repairs or intense labour operate to be done at your/our quickest availability as no reconstruction or any such labour services will be carried out during maintenance visits.Primary and/or full training courses are provided via our warehouse for all machinery we sell. First primary entry courses is enclosed in your machine purchase, nevertheless more advanced training can be obtained after the principal course has been finished.A different barcode is supplied with all our mainline of machines. Therefore your machinery's assurance data and service history will regularly be able to be analyzed in any way and at any moment on our database or while logged off. By using the barcode we value our machinery's assurance and maintenance. This secures your maximum advantage on both the servicing and resell of your machines.
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