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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, as well as each subsystem, we only provide confined quality guarantee unless stated any other way. Shortages by cause of faulty materials or poor craftsmanship, are covered by the trait warranty. We aren't accountable for general wear and tear or mis-usage of your product. For this reason aforestated cannot be covered by our guarantee. Naturally, damages that aren't covered under warranty can regularly be repaired at a minimal cost. Quotations will be gladly available upon demand.
The machinery you are going to purchase requires a routine service. Reviewing and arrangement, general cleaning , as well as general depletion restoration at a minimal cost are covered in the service plan. It is vital that your machine(s) is fixed in the equivalent of double that period, should you not service your machinery within the chosen service period, otherwise your service guarantee will be useless and ineffective. Meaning, if we choose that your machinery is fixed once every three months, you should get your machine fixed in every 6 month period or your warranty will not be credible.
Whenever a service is offered at your place by a technician, it refers to a call-out. Lest the call-out is covered by each and every time of the above mentioned plans or arranged by the the company, a call-out fee will be requested. One specialist for one day is R 1 499.00 for weekdays, Traveling for weekends including R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Coupled with the call-out charge, touring costs to your establishment as well as settlement if crucial, are on your account. The specialists crucial adjustments to be made to get picked up and sent back, are preferred to be done by you. The existing percentage is R 9.95/kilometer increased by the driving distance between our premises and your property, should you choose for us to travel to you.Without notice, those charges may differ extent by instant, accordingly kindly analyze about call out and travel costs ahead of time
Whether you would prefer to know whether the machinery is fitted to operate optimally, or you simply want our technician to take a look at your machinery for peace of mind, our maintenance plan is perfect for you. There is no cost for the specialist we provide. Our technician will be able to recommend if everything is in order or if an back-up or additional service or spares restoration is needed. Sadly, no reconstruction or excessive labour function will be carried out during a preservation visit, but a reservation can be made for this to be done at your and our quickest availability.
Principal and/or overall training courses are held through our training facility for all machines we sell. More promoted training can be obtained after the principal course has been accomplished nevertheless first principal entry courses is comprehended in your machinery purchase.
A particular barcode is provided with all our mainline of machines. You will thus always be able to review the machinery's assurance info and service history on our website or while logged off - in any style and at any moment. Our machinery's warranty and assistance are valued by us using the barcode. This insures your maximal benefit on both the service and resell of your machinery's.