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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the entire machine, as well as each subsystem, we only provide limited quality warranty except stated otherwise. The characteristic warranty covers defects as a result of faulty equipment or poor craftsmanship We cannot be held responsible for mis-usage or frequent wear and tear of your product. Accordingly aforementioned would not be covered by our guarantee. Generally damages can be repaired at minimal cost that are not covered under warranty. Quotations are immediately accessible on appeal.The machinery you are going to obtain compels a routine service. General ravages of time replacement at a minimum cost, investigation and calibration as well as basic cleaning are included within the service plan. It is vital that your machine(s) is rectified within the equal of twice that period, if you do not service your machinery within the suggested service period, or else your service warranty will be invalid and not viable. This is to say, if we recommend that your machine is improved once every three months, you have to get your machine serviced in every 6 month period or your warranty will not be legit.
Every time a service is offered at your establishment by a technician, it refers to a call-out. Except when the call-out is covered by any of the above plans or approved by the managers, a call-out fee will be requested. 1 specialist for 1 day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Settlement as well as touring costs to your place, in addition to the call-out charge, are on your account if crucial. We prefer that you arrange that the technician gets picked up as well as sent back. The ongoing amount is R 9.95/kilometer increased by the traveling distance between our branch including your property, should you desire for us to go to you.Without notice, those fees may change time by instant, accordingly attentively enquire about call out including touring costs beforehandWhether you would like to find out whether the machinery is adjusted to function optimally, or you just want our technician to take a look at your machine for your contentment, our assistance plan is suited for you. We will not charge any cost for the experts we provide. Our experts will be able to recommend if everything is normal or whether an alternative or other assistance or spare parts restoration is needed. Unfortunately, no improvements or excessive labour work will be completed during a preservation visit, but a reservation should made for this to be practised at your and our quickest availability.Primary and/or extensive training courses are offered at our training facility for all machines we sell. More improved training can be obtained after the basic course has been finished nevertheless first basic entry courses is enclosed in your machine investment.A different barcode is supplied with all our mainline of machines. Accordingly your machines assurance data and maintenance history will evermore be able to be reviewed in any form and at any instant on our site or offline. Our machinery's guarantee and servicing are honoured by us using the barcode. Maximal comfort are insured on both the reselling and assistance of your machinery's.
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