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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded characteristic warranty on the entire machinery, including each subsystem except stated differently. The attribute warranty covers errors by cause of unfit equipment or poor craftsmanship We aren't accountable for general wear and tear or mis-usage of your machine. Therefore aforestated shall not be covered by our guarantee. Certainly, deterioration that aren't covered under guarantee can generally be repaired at a minimal cost. Quotations will be promptly vacant upon demand.
Regular service is required by the machinery you are going to obtain. Common depletion restoration at a minimal cost, analyzing and arrangement as well as everyday cleaning are covered in the service plan. Should you not service your machinery within the preferred service period, it is crucial that your machinery is serviced in the equal of dual that period elseways your service warranty will be null and meaningless. This is to say that in which case we choose that your machine is fixed once every 3 months, it is compulsory that you get your machinery rectified within every six month period or your guarantee will not be credible.
Whenever a technician offers a service at your place, it refers to a call-out. Except when arranged by managers or covered by any of the above plans, a call-out cost will be requested. At the time of this quotation, for 1 day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for weekdays.Coupled with the call-out fee, transport costs to your property as well as settlement if essential, are on your account. The experts required arrangements to be done to get picked up as well as sent back, are suggested to be carried out by you. The existing amount is R 9.95/km multiplied by the traveling distance between our branch as well as your property, should you choose for us to go to you.Those fees may differ time by extent without notice, so kindly enquire about call out and traveling costs in advance.
Our maintenance plan is perfect for you if you just want our technician to take a look at your machine for your contentment, or if you would like to find out if the appliance is adjusted to operate optically. There is no fees for the technician we provide. You will be advised by our technician if an different or further assistance or service parts restoration is needed or if everything is normal. During maintenance visits no adjustments or excessive labour function will be practised and reservations should made for this to be practised at your and our earliest availability.
Our warehouse offers primary and/or comprehensive training courses for all machinery we sell. More advanced training can be obtained after the fundamental course has been achieved but first basic entry courses is included in your machine investment.
A individual barcode is supplied with all our mainline of machinery. Accordingly your machines guarantee info and service history will constantly be able to be analyzed in any manner and at any moment on our site or while logged off. By using the barcode we value our machinery's assurance and service. This protects your maximal comfort on both the reselling and assistance of your machines.