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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide constrained trait guarantee on the entire machinery, including any subsystem if not stated elseways. Poor craftsmanship including unreliable material errors are covered by the quality guarantee. We aren't responsible for common wear and tear or mis-usage of your component. Our guarantee will thus not cover aforesaid. Certainly, damages that aren't covered under warranty can regularly be repaired at a minimal cost. Upon appeal, quotations are promptly available.
The machine(s) which you are going to obtain, will be forcing a regular service. The covered service plan encloses basic cleaning, investigation and adjustment, as well as general depletion reinstatement at a minimum cost. It is compulsory that your machinery is serviced within the equivalent of twice that period, if you do not service your machine(s) in the chosen service period, otherwise your service warranty will be useless and ineffective. This is to say, if we choose that your machine is fixed once every 3 months, you have to get your machine improved in every 6 month period or your guarantee will not be efficient.
Whenever a specialist offers a service at your premises, it points to to a call-out. Lest confirmed by the company or covered by each and every time of the above named plans, a call-out fee will be charged. At the time of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for working days.Coupled with the call-out charge, traveling costs to your premises as well as settlement if required, are on your account. The preparations for the technician to get picked up and sent back are chosen to be carried out by you. The ongoing amount is R 9.95/kilometer multiplied by the traveling distance between our place and your property, should you choose for us to come to you.Without notice, those charges may change time by instant, therefore generously seek an answer about call out and travel costs in advance
Our maintenance plan is suited for you if you just would like our specialist to take a look at your machinery for your satisfaction, or if you would like to find out if the machinery is set to work optically. There is no cost for the technician we supply. Our experts will be able to advise whether everything is normal or whether an back-up or other maintenance or service parts reinstatement is needed. Regrettably, no adjustments or excessive labour function will be completed during a maintenance visit, but a booking can be made for this to be practised at your and our quickest availability.
Our warehouse offers fundamental and/or comprehensive training courses for all machines we sell. When purchasing your machine, first principal entry courses is included in your purchase, but more promoted training can be bought after the primary course has been passed.
A unique barcode is provided with all our mainline of machinery. You will for this reason evermore be able to analyze the machine's warranty info and service history on our database or while disconnected - in any form and at any time. We value our machines warranty and maintenance by using the barcode. Supreme advantage are secured on both the selling and maintenance of your machines.