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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded characteristic guarantee on the whole machinery, along with each subsystem unless stated any other way. Poor craftsmanship including faulty material defects are covered by the feature guarantee. Everyday wear and tear or misuse of your equipment is not our fault. Our guarantee will for this reason not cover aforesaid. Naturally, damages that aren't covered under guarantee can regularly be repaired at a minimum cost. Upon appeal, quotations are readily available.
Routine service is needed by the machine(s) you are going to obtain. The included service plan encloses everyday cleaning, analyzing and positioning, as well as everyday depletion restoration at a minimum cost. It is necessary that your machinery is fixed in the equivalent of double that period, if you do not service your machine(s) within the recommended service period, otherwise your service warranty will be null and meaningless. This is to say, you have to get your machine serviced within every 6 month period, if we choose that your machinery is improved once every 3 months or your guarantee will not be credible.
A Call-out points to to any extent a specialist supplies a service at your premises. A call-out cost will be required except for when the call-out is enclosed by any of the above plans or arranged by the the company. At the instant of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for working days.Along with the call-out cost, transport costs to your premises including accommodation if essential, are on your account. The preparations for the specialist to get picked up and sent back are suggested to be made by you. R 9.95/kilometer is the current amount amplified by the driving distance between your place including our workshop, should you desire for us to travel to you.Those charges may differ point by time without notice, so generously analyze about call out and transport costs beforehand.
If you only want our technician to take a look at your machine for your contentment or would like to know if the machinery is set to operate optically, our service plan is here for you. There is no cost for the technician we supply. You will be advised by our specialist whether an back-up or other maintenance or spare parts reinstatement is needed or whether everything is normal. Reservations should be made for adjustments or excessive labour work to be completed at your/our earliest availability as no adjustments or any such labour actions will be carried out during servicing visits.
We offer basic and/or comprehensive training courses at our warehouse for all machines we sell. When buying your machine, first principal entry courses is comprehended in your purchase, although more improved training can be obtained after the primary course has been completed.
A different barcode is presented with all our mainline of machines. Analyze thus you will regularly be able to,in any way and at any term, check the machinery's warranty data and service history on our site or offline. By using the barcode we value our machines guarantee and servicing. This ensures your maximal convenience on both the selling and servicing of your machines.