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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer bounded quality guarantee on each subsystem if not stated differently, as well as on the whole machinery. Defects due to unreliable equipment or poor craftsmanship, are covered by the feature guarantee. We shall not be held responsible for mis-usage or frequent wear and tear of your machinery. Our guarantee will accordingly not cover aforesaid. Definitely, deterioration that aren't covered under warranty can generally be repaired at a minimum cost. Upon demand, quotations are promptly available.The machine(s) which you are going to purchase, will be forcing a regular service. The covered service plan includes common cleaning, checking and calibration, as well as standard wear and tear reinstatement at a minimum cost. Should you not service your machinery in the suggested service period, it is vital that your machinery is rectified in the equivalent of twice that period otherwise your service guarantee will be null and not viable. This is to say, you must get your machine improved in every six month period, if we preferred that your machinery is rectified once every three months or your guarantee will not be credible.
A Call-out points to to any point a specialist provides a service at your property. A call-out cost will be required except for when the call-out is concealed by any of the above mentioned plans or accepted by the managers. At the point of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for workdays.Settlement including transport costs to your establishment, along with the call-out charge, are on your account if crucial. The plans for the technician to get picked up and sent back are preferred to be done by you. R 9.95/kilometer is the existing rate multiplied by the traveling distance between your property as well as our office, should you recommend for us to go to you.Those costs may change instant by extent without notice, so kindly enquire about call out including travel costs beforehand.If you just want our technician to take a look at your machinery for your tranquility or want to know if the machine is adjusted to work optically, our service plan is here for you. No fees will be assigned for the specialist we provide. Our technician will be able to advise if everything is normal or whether an back-up or other assistance or spare parts restoration is needed. Bookings must be made for reconstruction or excessive labour operate to be done at your/our quickest availability as no adjustments or any such labour actions will be completed during servicing visits.We offer basic and/or extensive training courses at our training facility for all machines we sell. When buying your machine, first primary entry courses is included in your purchase, but more improved training can be purchased after the basic course has been passed.All our mainline of machinery's are sold with a different barcode. Accordingly your machinery's guarantee report and assistance history will always be able to be checked in any way and at any time on our site or while disconnected. We honour our machines warranty and service by using the barcode. This ensures your supreme comfort on both the maintenance and resell of your machines.
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