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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide bounded quality guarantee on the whole machinery, and each subsystem unless stated differently. Poor craftsmanship and unreliable components defects are covered by the characteristic warranty. Frequent wear and tear or mis-usage of your equipment is not our liability. Aforementioned is for this reason not covered by our guarantee. Of course, damages that aren't covered under guarantee can generally be repaired at a minimal cost. Upon demand, quotations are gladly accessible.The machinery which you are going to obtain, will be requiring a regular service. The covered service plan includes common cleaning, investigation and arrangement, as well as common depletion replacement at a minimal cost. If you do not service your machinery within the chosen service period, it is required that your machinery is fixed in the equal of double that period or else your service warranty will be useless and ineffective. This is to say, if we choose that your machinery is rectified once every 3 months, you must get your machine rectified in every 6 month period or your guarantee will not be legit.
Every time a technician supplies a service at your place, it refers to a call-out. Except when the call-out is concealed by each of the above mentioned plans or approved by the the company, a call-out fee will be required. 1 specialist for one day is R 1 499.00 for workdays, Traveling for Saturdays as well as R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Touring costs to your establishment including accommodation if required, are on your account, accompanying the call-out charge. The arrangements for the specialist to get picked up and sent back are recommend to be made by you. R 9.95/km is the prevailing percentage multiplied by the traveling distance between your property and our branch, should you recommend for us to come to you.Without notice, those fees may vary extent by point, therefore attentively seek an answer about call out including traveling costs ahead of timeWhether you would choose to know if the machinery is set to operate optimally, or you simply want our technician to take a look at your machine for your tranquility, our maintenance plan is suited for you. No fees will be assigned for the experts we provide. Our specialist will be able to provide you with guidance on if an alternative or further assistance or spares replacement is needed or whether everything is in order. Regretfully, no improvements or excessive labour operate will be completed during a maintenance visit, but a booking should made for this to be completed at your and our earliest availability.Our training centre offers primary and/or full training courses for all machinery we sell. More promoted training can be obtained after the principal course has been passed although first principal entry courses is enclosed in your machine investment.A unique barcode is presented with all our mainline of machines. Thus your machines assurance info and maintenance history will always be able to be checked in any way and at any moment on our database or offline. By using the barcode we honour our machinery's guarantee and assistance. This insures your maximal benefit on both the selling and maintenance of your machinery's.
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