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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined quality warranty on the whole machinery, including any subsystem lest stated any other way. The attribute guarantee covers weaknesses by reason of defective components or poor craftsmanship We will not be held responsible for mis-usage or everyday wear and tear of your component. Our guarantee will accordingly not cover aforesaid. Deterioration can often be repaired that are not covered under warranty, at minimum cost. Quotations are promptly available on inquiry.
Routine service is required by the machinery you are going to buy. The included service plan consists of basic cleaning, investigation and adjustment, as well as everyday ravages of time reinstatement at a minimum cost. If you do not service your machinery within the preferred service period, it is crucial that your machine(s) is fixed in the equal of dual that period or else your service guarantee will be null and void. This is to say, you should get your machinery rectified in every six month period, if we recommend that your machinery is serviced once every 3 months or your warranty will not be credible.
Whenever a specialist supplies a service at your establishment, it refers to a call-out. Except for when the call-out is covered by each and every time of the above plans or per-approved by the management, a call-out fee will be required. At the time of this quotation, one specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.Settlement including touring costs to your place, along with the call-out cost, are on your account if crucial. We recommend that you arrange that the technician gets picked up and sent back. R 9.95/kilometer is the current rate increased by the driving distance between your place and our workshop, should you choose for us to come to you.Without notice, those fees may vary time by extent, accordingly beneficially enquire about call out including touring costs beforehand
Whether you would choose to know whether the machinery is set to work optically, or you simply want our technician to take a look at your appliance for your satisfaction, our servicing plan is here for you. There is no fees for the technician we provide. Our technician will be able to supply you with advice on if an back-up or additional service or spare restoration is needed or if everything is in order. Reservations must be made for reconstruction or hard labour operate to be practised at your/our earliest convenience as no adjustments or any such labour actions will be carried out during servicing visits.
Our warehouse offers basic and/or full training courses for all machinery we sell. First basic entry courses is comprehended in your machinery investment, nevertheless more advanced training can be obtained after the primary course has been passed.
All our mainline of machines are sold with a individual barcode. Accordingly your machinery's warranty information and assistance history will constantly be able to be checked in any style and at any time on our site or offline. We value our machinery's assurance and assistance by using the barcode. This protects your maximal advantage on both the service and resell of your machines.