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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide constrained quality warranty on any subsystem unless stated elseways, including on the entire machine. Weaknesses by reason of defective components or poor craftsmanship, are covered by the characteristic guarantee. We are not at fault for frequent wear and tear or misuse of your equipment. Aforestated is therefore not covered by our warranty. Generally damages can be repaired at minimal cost that are not covered under guarantee. Quotations are immediately available on request.Routine service is required by the machine(s) you are going to obtain. Basic decrement restoration at a minimum cost, analyzing and positioning as well as common cleaning are included within the service plan. It is necessary that your machine(s) is fixed within the equivalent of double that period, should you not service your machine(s) within the preferred service period, otherwise your service warranty will be worthless and not viable. Meaning that in which case we choose that your machinery is rectified once every 3 months, it is vital that you get your machine serviced within every 6 month period or your guarantee will not be legit.
Every time a technician supplies a service at your premises, it refers to a call-out. Unless the call-out is concealed by any of the above plans or per-approved by the management, a call-out cost will be required. 1 specialist for one day is R 1 499.00 for working days, Traveling for Saturdays as well as R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Touring costs to your establishment including accommodation if necessary, are on your account, coupled with the call-out cost. We recommend that you arrange that the technician gets picked up as well as sent back. If you would choose for us to come to you, the ongoing rate is R 9.95/kilometer multiplied by the driving distance between our workshop including your establishment.Beneficially enquire about call out and touring costs beforehand as those costs may differ time by extent without notice.Whether you would like to know if the machine is set to operate optimally, or you simply would like our technician to take a look at your machine for your satisfaction, our service plan is perfect for you. We will not require any cost for the specialist we supply. Our experts will be able to supply you with guidance on whether an back-up or other service or spare parts reinstatement is needed or whether everything is in order. During sustainment visits no reconstruction or hard labour work will be completed and reservations should made for this to be carried out at your and our earliest convenience.Our training centre offers primary and/or full training courses for all machines we sell. First principal entry courses is combined in your machine investment, nevertheless more advanced training can be bought after the principal course has been finished.A particular barcode is presented with all our mainline of machines. You will therefore evermore be able to check the machine's guarantee information and maintenance history on our website or while disconnected - in any way and at any instant. By using the barcode we honour our machinery's warranty and assistance. Ultimate comfort are secured on both the selling and service of your machinery's.
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