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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer confined characteristic guarantee on each subsystem unless stated any other way, and on the whole machinery. Poor craftsmanship including unfit equipment defects are covered by the attribute guarantee. General wear and tear or mis-usage of your product is not our responsibility. Aforementioned is thus not covered by our warranty. Definitely, damages that aren't covered under guarantee can often be repaired at a minimum cost. Upon inquiry, quotations are readily vacant.
The machine(s) you are going to purchase requires a routine service. The concealed service plan encloses standard cleaning, analyzing and arrangement, as well as general ravages of time replacement at a minimum cost. If you do not service your machine(s) in the suggested service period, it is compulsory that your machinery is fixed within the equal of dual that period elseways your service guarantee will be worthless and void. Meaning, you should get your machine rectified within every six month period, if we recommend that your machinery is serviced once every 3 months or your warranty will not be legit.
A Call-out points to to each and every time point a technician provides a service at your premises. Except when the call-out is enclosed by each of the above mentioned plans or confirmed by the the company, a call-out fee will be requested. At the time of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Travel costs to your establishment and accommodation if necessary, are on your account, accompanying the call-out charge. The adjustments for the technician to get picked up and sent back are recommend to be made by you. If you would wish for us to travel to you, the ongoing rate is R 9.95/km increased by the traveling distance between our workshop and your place.Without notice, those costs may vary instant by point, consequently generously enquire about call out as well as touring costs ahead of time
If you would prefer to know whether the machine is fitted to function optically, or you simply want our specialist to take a look at your appliance for your contentment, our assistance plan is perfect for you. We will not charge any cost for the experts we provide. Our technician will be able to recommend if everything is normal or whether an alternative or other maintenance or service parts reinstatement is needed. Reservations should be made for reconstruction or intense labour work to be practised at your/our earliest convenience as no reconstruction or any such labour services will be practised during servicing visits.
We give principal and/or full training courses via our training centre for all machines we sell. First fundamental entry courses is enclosed in your machinery purchase, nevertheless more promoted training can be purchased after the primary course has been achieved.
A particular barcode is supplied with all our mainline of machinery. You will therefore always be able to analyze the machine's assurance data and service history on our website or offline - in any manner and at any term. Our machinery's assurance and servicing are valued by us using the barcode. Supreme comfort are insured on both the reselling and maintenance of your machines.