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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited feature guarantee on any subsystem lest stated any other way, as well as on the entire machine. Shortages as a result of unreliable materials or poor craftsmanship, are covered by the attribute warranty. Common wear and tear or mis-usage of your equipment is not our liability. Aforesaid is accordingly not covered by our warranty. Certainly, deterioration that are not covered under guarantee can often be repaired at a minimum cost. Upon demand, quotations are promptly available.
Routine service is needed by the machine(s) you are going to buy. Standard decrement replacement at a minimal cost, reviewing and positioning as well as basic cleaning are covered within the service plan. It is compulsory that your machine(s) is improved within the equivalent of double that period, if you do not service your machine(s) in the preferred service period, or else your service guarantee will be useless and ineffective. This is to say, you should get your machine fixed in every 6 month period, if we preferred that your machinery is improved once every three months or your guarantee will not be efficient.
A Call-out refers to each and every time extent a technician supplies a service at your premises. Lest accepted by managers or enclosed by any of the above mentioned plans, a call-out fee will be requested. At the instant of this quotation, one specialist for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays. costs to your establishment and settlement if essential, are on your account, accompanying the call-out cost. The preparations for the technician to get picked up and sent back are chosen to be carried out by you. R 9.95/kilometer is the prevailing amount increased by the traveling distance between your place including our warehouse, should you prefer for us to travel to you.Without notice, those charges may differ instant by time, for this reason generously inquire about call out including traveling costs beforehand
Our maintenance plan is perfect for you if you only would like our technician to take a look at your machine for peace of mind, or if you would like to know if the appliance is fitted to operate optimally. We will not require any fees for the technician we provide. You will be advised by our experts if an back-up or further assistance or spare replacement is needed or whether everything is normal. Bookings have to be made for adjustments or hard labour operate to be completed at your/our quickest availability as no improvements or any such labour actions will be completed during maintenance visits.
We supply primary and/or comprehensive training courses via our warehouse for all machines we sell. When obtaining your machinery, first basic entry courses is comprehended in your purchase, however more promoted training can be obtained after the primary course has been accomplished.
All our mainline of machines are sold with a particular barcode. Analyze for this reason you will always be able to,in any way and at any instant, check the machinery's warranty report and assistance history on our site or while disconnected. We value our machinery's warranty and service by using the barcode. This insures your maximal advantage on both the reselling and service of your machinery's.