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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give constrained attribute warranty on any subsystem except stated otherwise, including on the entire machinery. Poor craftsmanship including faulty equipment weaknesses are covered by the quality warranty. Frequent wear and tear or mis-usage of your product is not our constraint. Our guarantee will thus not cover aforestated. Deterioration can usually be repaired that aren't covered under guarantee, at minimum cost. Quotations are promptly accessible on request.The machine(s) you are going to buy compels a routine service. Analyzing and positioning, basic cleaning , as well as basic depletion restoration at a minimum cost are covered within the service plan. Should you not service your machinery in the chosen service period, it is crucial that your machinery is rectified within the equivalent of twice that period otherwise your service guarantee will be invalid and not viable. Meaning, you should get your machinery rectified in every six month period, if we recommend that your machine is serviced once every 3 months or your guarantee will not be legit.
When a service is offered at your premises by a specialist, it points to to a call-out. Except for when accepted by managers or enclosed by each and every time of the above mentioned plans, a call-out fee will be required. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for workdays.Transport costs to your place as well as accommodation if necessary, are on your account, along with the call-out charge. We suggest that you organize that the technician gets picked up including sent back. If you would wish for us to go to you, the prevailing amount is R 9.95/kilometer amplified by the driving distance between our workshop and your establishment.Attentively inquire about call out and traveling costs ahead of time as those charges may differ instant by extent without notice.Our maintenance plan is suited for you if you only want our technician to take a look at your appliance for peace of mind, or if you want to know if the machinery is fitted to operate optimally. There is no fees for the experts we provide. Our specialist will be able to provide you with information on if an alternative or other servicing or spare parts replacement is needed or whether everything is in order. Reservations have to be made for repairs or intense labour function to be practised at your/our earliest availability as no reconstruction or any such labour actions will be practised during maintenance visits.Basic and/or extensive training courses are held through our training centre for all machinery we sell. First principal entry courses is combined in your machinery purchase, although more promoted training can be obtained after the principal course has been passed.With all our mainline of machines a different barcode is sold. Accordingly your machines assurance data and maintenance history will evermore be able to be reviewed in any manner and at any term on our website or while logged off. Our machines assurance and assistance are valued by us using the barcode. This ensures your supreme convenience on both the reselling and maintenance of your machines.
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