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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply bounded characteristic guarantee on the entire machinery, and each subsystem except stated elseways. The characteristic warranty covers shortages due to defective components or poor craftsmanship We aren't at fault for frequent wear and tear or mis-usage of your machine. Aforesaid is therefore not covered by our warranty. Generally deterioration can be repaired at minimum cost that are not covered under guarantee. Quotations are gladly vacant on demand.
Regular service is required by the machine(s) you are going to obtain. The covered service plan encloses common cleaning, investigation and adjustment, as well as basic wear and tear replacement at a minimal cost. It is compulsory that your machine(s) is serviced in the equal of double that period, if you do not service your machine(s) in the chosen service period, or else your service warranty will be worthless and not viable. Meaning that in which case we choose that your machinery is serviced once every three months, it is necessary that you get your machine serviced in every six month period or your warranty will not be legit.
Every time a technician offers a service at your premises, it points to to a call-out. Except for when the call-out is concealed by each and every time of the above mentioned plans or accepted by the managers, a call-out fee will be charged. One specialist for one day is R 1 499.00 for weekdays, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Touring costs to your establishment including accommodation if necessary, are on your account, along with the call-out cost. We choose that you organize that the technician gets picked up as well as sent back. The prevailing rate is R 9.95/km amplified by the driving distance between our premises including your premises, should you prefer for us to go to you.Kindly analyze about call out including touring costs in advance as those fees may differ extent by point without notice.
Whether you would choose to find out if the appliance is set to operate optimally, or you just would like our specialist to take a look at your machinery for your satisfaction, our maintenance plan is suited for you. There is no fees for the specialist we provide. You will be advised by our experts whether an alternative or other maintenance or spare restoration is needed or if everything is in order. During sustainment visits no repairs or intense labour operate will be completed and reservations can be made for this to be done at your and our quickest convenience.
Our training centre offers primary and/or complete training courses for all machines we sell. More promoted training can be purchased after the principal course has been finished although first fundamental entry courses is included in your machinery purchase.
A individual barcode is presented with all our mainline of machinery. For this reason your machines guarantee report and assistance history will always be able to be reviewed in any manner and at any instant on our database or offline. We value our machinery's guarantee and servicing by using the barcode. Ultimate comfort are secured on both the reselling and service of your machines.