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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give confined feature warranty on the entire machinery, as well as each subsystem except stated elseways. Weaknesses by cause of unfit materials or poor craftsmanship, are covered by the feature warranty. Frequent wear and tear or mis-usage of your machinery is not our responsibility. Accordingly aforementioned cannot be covered by our warranty. Usually damages can be repaired at minimum cost that are not covered under warranty. Quotations will be gladly vacant upon inquiry.The machine(s) you are going to buy needs a routine service. The included service plan contains standard cleaning, reviewing and adjustment, as well as everyday wear and tear replacement at a minimum cost. Your service guarantee will be invalid and ineffective if you do not service your machine within the suggested service or if it is not serviced in the equivalent of dual that period. Meaning, you must get your machine serviced in every six month period, if we preferred that your machine is fixed once every 3 months or your warranty will not be legit.
Whenever a service is offered at your property by a specialist, it refers to a call-out. Except for when the call-out is enclosed by each and every time of the above mentioned plans or per-approved by the management, a call-out fee will be required. At the time of this quotation, for one day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for working days.Settlement including traveling costs to your place, along with the call-out cost, are on your account if essential. The specialists essential adjustments to be carried out to get picked up and sent back, are suggested to be made by you. The existing amount is R 9.95/km increased by the driving distance between our warehouse including your establishment, should you desire for us to go to you.Without notice, those charges may change instant by instant, thus generously enquire about call out and travel costs in advanceIf you would choose to find out whether the appliance is fitted to operate optimally, or you just would like our specialist to take a look at your machinery for peace of mind, our servicing plan is here for you. There is no fees for the technician we provide. Our specialist will be able to supply you with information on whether an different or further assistance or service parts reinstatement is needed or if everything is normal. Reservations have to be made for reconstruction or hard labour function to be carried out at your/our earliest convenience as no reconstruction or any such labour services will be done during servicing visits.Basic and/or overall training courses are held via our training centre for all machines we sell. More promoted training can be purchased after the basic course has been completed although first primary entry courses is enclosed in your machine investment.A individual barcode is supplied with all our mainline of machinery. Therefore your machines guarantee data and assistance history will evermore be able to be checked in any form and at any term on our database or offline. By using the barcode we value our machines warranty and service. This ensures your supreme convenience on both the servicing and resell of your machines.
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