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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the entire machinery, including each subsystem, we only provide limited trait warranty lest stated differently. Poor craftsmanship including faulty components weaknesses are covered by the quality warranty. General wear and tear or mis-usage of your component is not our constraint. Thus aforesaid shall not be covered by our guarantee. Regularly damages can be repaired at minimal cost that aren't covered under guarantee. Quotations will be gladly available upon inquiry.Routine service is required by the machine(s) you are going to buy. Analyzing and arrangement, standard cleaning , as well as standard depletion replacement at a minimum cost are covered in the service plan. Your service warranty will be useless and void should you not service your machine in the suggested service or if it is not rectified in the equivalent of twice that period. Meaning, if we choose that your machinery is fixed once every 3 months, you have to get your machinery improved within every 6 month period or your warranty will not be legit.
Whenever a service is provided at your property by a specialist, it points to to a call-out. A call-out fee will be required unless the call-out is enclosed by each of the above named plans or accepted by the managers. At the extent of this quotation, for one day one technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Along with the call-out fee, travel costs to your premises including settlement if essential, are on your account. The experts required preparations to be done to get picked up and sent back, are preferred to be done by you. R 9.95/kilometer is the prevailing percentage increased by the driving distance between your place including our warehouse, should you recommend for us to travel to you.Those charges may differ extent by point without notice, so generously seek an answer about call out and touring costs beforehand.If you just would like our technician to take a look at your appliance for your contentment or want to know if the machinery is fitted to operate optimally, our service plan is suited for you. There is no fees for the experts we provide. Our experts will be able to recommend if everything is in order or if an different or further service or spares reinstatement is needed. Regretfully, no adjustments or hard labour function will be done during a maintenance visit, but a reservation should made for this to be practised at your and our quickest availability.Fundamental and/or overall training courses are provided via our premises for all machinery we sell. When obtaining your machine, first principal entry courses is comprehended in your investment, nevertheless more improved training can be purchased after the basic course has been achieved.All our mainline of machinery's are sold with a different barcode. Accordingly your machinery's warranty report and maintenance history will constantly be able to be reviewed in any manner and at any moment on our website or while disconnected. Our machinery's warranty and assistance are honoured by us using the barcode. This ensures your maximal advantage on both the service and resell of your machines.
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