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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We supply bounded quality warranty on the entire machinery, as well as each subsystem lest stated elseways. Weaknesses as a result of faulty materials or poor craftsmanship, are covered by the characteristic guarantee. Everyday wear and tear or mis-usage of your machine is not our fault. Our guarantee will thus not cover aforementioned. Deterioration can regularly be repaired that are not covered under guarantee, at minimum cost. Quotations are immediately vacant on appeal.
The machinery you are going to buy requires a routine service. Investigation and arrangement, common cleaning , as well as basic ravages of time restoration at a minimum cost are concealed in the service plan. It is necessary that your machine(s) is rectified in the equal of double that period, should you not service your machine(s) within the preferred service period, elseways your service guarantee will be null and meaningless. Meaning, you should get your machinery improved within every 6 month period, if we suggested that your machinery is improved once every 3 months or your warranty will not be legit.
A Call-out refers to any point a technician provides a service at your premises. A call-out cost will be requested except when the call-out is included by any of the above plans or confirmed by the managers. At the time of this quotation, one specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Along with the call-out cost, traveling costs to your establishment and accommodation if crucial, are on your account. We suggest that you organize that the specialist gets picked up as well as sent back. R 9.95/km is the current rate increased by the traveling distance between your place including our premises, should you prefer for us to travel to you.Those charges may change point by instant without notice, so generously enquire about call out and touring costs in advance.
If you simply want our technician to take a look at your machine for your tranquility or would like to find out if the machinery is set to operate optically, our service plan is perfect for you. No costs will be implemented for the experts we provide. You will be advised by our specialist whether an back-up or additional servicing or spare replacement is needed or if everything is normal. Bookings should be made for adjustments or intense labour work to be completed at your/our earliest convenience as no reconstruction or any such labour actions will be done during maintenance visits.
We supply basic and/or full training courses through our training centre for all machines we sell. More improved training can be obtained after the principal course has been achieved although first primary entry courses is comprehended in your machine investment.
A particular barcode is provided with all our mainline of machinery. Therefore your machinery's assurance data and service history will regularly be able to be checked in any form and at any moment on our website or while disconnected. By using the barcode we honour our machinery's warranty and service. This insures your supreme benefit on both the maintenance and resell of your machinery's.
Seeing that the quotation above involves our advanced model, the focus points, specifications and extras are applicable thereto. Our sales representatives can be contacted about any information of the year model quoted. You will be entitled to obtain a 5% discount on elder models , depending on insignificant performance or lesser composition in which case we do not have the brand new model available.