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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
For the entire machinery, and each subsystem, we only offer limited trait guarantee except stated elseways. The feature warranty covers defects due to unfit materials or poor craftsmanship General wear and tear or mis-usage of your machine is not our fault. Our guarantee will for this reason not cover aforementioned. Definitely, deterioration that are not covered under guarantee can usually be repaired at a minimum cost. Quotations will be immediately available upon demand.Routine service is needed by the machine(s) you are going to buy. Investigation and calibration, basic cleaning , as well as standard ravages of time restoration at a minimum cost are included in the service plan. Your service guarantee will be null and meaningless should you not service your machinery in the recommended service or if it is not improved within the equal of double that period. Meaning, if we recommend that your machine is serviced once every three months, you must get your machinery improved in every 6 month period or your warranty will not be efficient.
Anytime a specialist provides a service at your premises, it refers to a call-out. Except for when per-approved by managers or included by each of the above named plans, a call-out cost will be required. One technician for one day is R 1 499.00 for working days, Traveling for weekends including R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Accompanying the call-out charge, transport costs to your place as well as settlement if necessary, are on your account. The specialists required adjustments to be done to get picked up as well as sent back, are preferred to be carried out by you. If you would choose for us to go to you, the current rate is R 9.95/km increased by the driving distance between our place including your establishment.Those fees may change time by instant without notice, so kindly inquire about call out and transport costs beforehand.Our maintenance plan is suited for you if you simply would like our technician to take a look at your appliance for your tranquility, or if you would like to know if the machine is set to function optimally. We will not charge any fees for the technician we supply. You will be advised by our specialist if an different or additional assistance or spares reinstatement is needed or whether everything is in order. Unfortunately, no improvements or hard labour function will be carried out during a maintenance visit, but a reservation can be made for this to be carried out at your and our earliest availability.Our training centre offers basic and/or extensive training courses for all machines we sell. First basic entry courses is enclosed in your machine investment, however more improved training can be obtained after the fundamental course has been finished.All our mainline of machines are sold with a individual barcode. You will therefore evermore be able to review the machine's guarantee info and service history on our webpage or while disconnected - in any form and at any term. Our machines warranty and service are valued by us using the barcode. This secures your maximum convenience on both the reselling and assistance of your machines.
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