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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We offer constrained attribute warranty on each subsystem if not stated elseways, along with on the whole machinery. Weaknesses due to defective components or poor craftsmanship, are covered by the feature warranty. General wear and tear or mis-usage of your product is not our liability. Aforementioned is thus not covered by our warranty. Naturally, deterioration that are not covered under warranty can regularly be repaired at a minimal cost. Upon inquiry, quotations are readily accessible.
The machinery you are going to obtain compels a regular service. Analyzing and arrangement, standard cleaning , as well as everyday ravages of time restoration at a minimal cost are enclosed within the service plan. Your service warranty will be null and ineffective if you do not service your machine within the preferred service or if it is not rectified within the equal of twice that period. Meaning, you should get your machine serviced within every six month period, if we recommend that your machinery is improved once every 3 months or your warranty will not be credible.
Every time a service is offered at your premises by a technician, it points to to a call-out. Except for when the call-out is enclosed by each and every time of the above mentioned plans or confirmed by the the company, a call-out fee will be charged. At the point of this quotation, for one day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Coupled with the call-out cost, travel costs to your place and accommodation if essential, are on your account. The arrangements for the technician to get picked up and sent back are suggested to be done by you. The existing amount is R 9.95/km amplified by the traveling distance between our branch as well as your property, should you prefer for us to come to you.Without notice, those fees may vary instant by extent, thus generously enquire about call out as well as traveling costs ahead of time
Whether you would like to find out if the machine is fitted to operate optically, or you simply want our specialist to take a look at your machine for peace of mind, our service plan is suited for you. There is no cost for the technician we supply. You will be advised by our experts whether an different or additional servicing or spare parts reinstatement is needed or if everything is normal. Reservations must be made for reconstruction or intense labour work to be completed at your/our earliest convenience as no adjustments or any such labour services will be practised during maintenance visits.
Fundamental and/or extensive training courses are held through our warehouse for all machinery we sell. First basic entry courses is enclosed in your machinery investment, nevertheless more promoted training can be obtained after the basic course has been accomplished.
All our mainline of machines are sold with a individual barcode. You will thus always be able to check the machine's assurance information and servicing history on our site or while logged off - in any form and at any term. Our machinery's warranty and assistance are honoured by us using the barcode. This insures your ultimate benefit on both the selling and assistance of your machines.