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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
We provide constrained feature guarantee on the whole machinery, and any subsystem lest stated differently. Weaknesses by cause of faulty equipment or poor craftsmanship, are covered by the quality guarantee. We aren't responsible for everyday wear and tear or mis-usage of your product. Accordingly aforementioned would not be covered by our guarantee. Regularly deterioration can be repaired at minimum cost that are not covered under warranty. Upon demand, quotations are immediately accessible.The machinery you are going to obtain needs a regular service. Reviewing and calibration, common cleaning , as well as general decrement replacement at a minimal cost are included within the service plan. If you do not service your machine(s) within the preferred service period, it is necessary that your machine(s) is rectified in the equivalent of twice that period otherwise your service guarantee will be invalid and void. Meaning, if we preferred that your machinery is serviced once every 3 months, you should get your machine serviced in every 6 month period or your guarantee will not be legit.
Whenever a service is offered at your premises by a specialist, it refers to a call-out. Except for when the call-out is enclosed by each of the above named plans or accepted by the the company, a call-out fee will be required. At the extent of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Accommodation and travel costs to your property, accompanying the call-out fee, are on your account if crucial. The arrangements for the technician to get picked up as well as sent back are recommend to be made by you. If you would prefer for us to come to you, the current percentage is R 9.95/km multiplied by the driving distance between our workshop as well as your property.Those charges may vary time by time without notice, so kindly analyze about call out including traveling costs in advance.Whether you would like to know if the machinery is fitted to function optically, or you only want our specialist to take a look at your machinery for peace of mind, our service plan is here for you. There is no cost for the technician we provide. You will be advised by our technician whether an alternative or additional servicing or spare replacement is needed or if everything is normal. Regretfully, no repairs or excessive labour work will be completed during a preservation visit, but a booking should made for this to be completed at your and our quickest availability.Fundamental and/or overall training courses are held through our premises for all machines we sell. More advanced training can be purchased after the primary course has been accomplished but first principal entry courses is enclosed in your machine purchase.All our mainline of machines are sold with a individual barcode. You will therefore constantly be able to check the machinery's assurance information and assistance history on our website or while logged off - in any form and at any term. We value our machinery's guarantee and maintenance by using the barcode. Maximal benefit are insured on both the reselling and assistance of your machinery's.
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