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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

For the whole machine, including each subsystem, we only offer limited feature warranty lest stated otherwise. Poor craftsmanship as well as faulty equipment defects are covered by the characteristic warranty. We shall not be held accountable for misuse or general wear and tear of your product. Aforestated is accordingly not covered by our guarantee. Deterioration can often be repaired that are not covered under warranty, at minimum cost. Upon request, quotations are gladly vacant.
Routine service is due by the machinery you are going to obtain. The enclosed service plan includes basic cleaning, reviewing and positioning, as well as common wear and tear replacement at a minimal cost. If you do not service your machinery within the preferred service period, it is compulsory that your machinery is fixed in the equivalent of double that period otherwise your service warranty will be null and meaningless. Meaning, if we suggested that your machinery is improved once every three months, you have to get your machine rectified within every 6 month period or your warranty will not be credible.
When a service is provided at your premises by a technician, it points to to a call-out. Unless the call-out is covered by each and every time of the above mentioned plans or accepted by the the company, a call-out fee will be charged. At the point of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Transport costs to your place and accommodation if necessary, are on your account, in addition to the call-out charge. The preparations for the technician to get picked up including sent back are chosen to be done by you. The ongoing percentage is R 9.95/kilometer multiplied by the traveling distance between our branch including your place, should you recommend for us to go to you.Kindly enquire about call out as well as transport costs beforehand as those costs may vary extent by time without notice.
If you would like to find out if the machine is adjusted to work optically, or you only would like our technician to take a look at your machinery for your satisfaction, our service plan is suited for you. No costs will be assigned for the experts we provide. Our technician will be able to supply you with advice on if an different or further service or service parts restoration is needed or whether everything is in order. Unfortunately, no adjustments or excessive labour operate will be done during a maintenance visit, but a reservation can be made for this to be practised at your and our quickest convenience.
Primary and/or full training courses are provided through our warehouse for all machinery we sell. First principal entry courses is comprehended in your machinery purchase, although more promoted training can be purchased after the basic course has been finished.
A individual barcode is provided with all our mainline of machines. Review therefore you will always be able to,in any way and at any time, analyze the machines guarantee information and service history on our website or while logged off. Our machines warranty and maintenance are honoured by us using the barcode. Maximum comfort are protected on both the selling and assistance of your machines.