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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

For the whole machinery, as well as each subsystem, we only supply limited feature guarantee if not stated any other way. Poor craftsmanship as well as unreliable components weaknesses are covered by the quality guarantee. We aren't liable for frequent wear and tear or misuse of your machine. Accordingly aforestated will not be covered by our guarantee. Certainly, deterioration that are not covered under warranty can usually be repaired at a minimum cost. Upon appeal, quotations are gladly accessible.
The machine(s) which you are going to purchase, will be demanding a routine service. Investigation and calibration, standard cleaning , as well as everyday ravages of time replacement at a minimum cost are included in the service plan. Your service guarantee will be useless and ineffective should you not service your machinery in the suggested service or if it is not fixed within the equal of twice that period. Meaning, you should get your machine serviced within every 6 month period, if we choose that your machine is improved once every three months or your warranty will not be valid.
A Call-out refers to each time a specialist supplies a service at your premises. Unless arranged by managers or enclosed by each of the above named plans, a call-out cost will be required. One technician for one day is R 1 499.00 for working days, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Settlement as well as transport costs to your establishment, in addition to the call-out fee, are on your account if required. The arrangements for the technician to get picked up and sent back are suggested to be made by you. The current rate is R 9.95/km multiplied by the driving distance between our warehouse and your premises, should you choose for us to travel to you.Kindly analyze about call out including transport costs ahead of time as those costs may change point by point without notice.
Our maintenance plan is perfect for you if you simply would like our technician to take a look at your machinery for your satisfaction, or if you would like to know if the machine is set to function optimally. We will not require any fees for the technician we supply. Our specialist will be able to advise if everything is normal or whether an back-up or additional maintenance or spare replacement is needed. Reservations should be made for improvements or excessive labour function to be completed at your/our quickest convenience as no repairs or any such labour actions will be practised during servicing visits.
We provide primary and/or overall training courses through our warehouse for all machines we sell. First primary entry courses is included in your machinery purchase, nevertheless more improved training can be purchased after the principal course has been finished.
All our mainline of machines are sold with a particular barcode. You will accordingly evermore be able to analyze the machinery's warranty information and maintenance history on our database or offline - in any style and at any time. We value our machines assurance and servicing by using the barcode. This insures your maximum benefit on both the reselling and maintenance of your machinery's.