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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We offer limited trait guarantee on the whole machinery, and each subsystem lest stated any other way. Errors as a result of defective components or poor craftsmanship, are covered by the quality guarantee. General wear and tear or mis-usage of your equipment is not our constraint. Therefore aforementioned shall not be covered by our guarantee. Regularly deterioration can be repaired at minimal cost that are not covered under guarantee. Upon demand, quotations are immediately accessible.
Routine service is required by the machine(s) you are going to obtain. Investigation and adjustment, general cleaning , as well as general ravages of time reinstatement at a minimal cost are covered within the service plan. Your service warranty will be useless and not viable if you do not service your machine in the suggested service or if it is not fixed within the equivalent of dual that period. Meaning, if we recommend that your machinery is serviced once every 3 months, you have to get your machine improved in every six month period or your guarantee will not be credible.
Anytime a service is provided at your place by a technician, it refers to a call-out. Lest confirmed by the company or concealed by any of the above mentioned plans, a call-out fee will be required. At the instant of this quotation, 1 specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Touring costs to your property and settlement if required, are on your account, along with the call-out fee. The arrangements for the specialist to get picked up as well as sent back are recommend to be done by you. R 9.95/km is the prevailing percentage increased by the driving distance between your premises as well as our workshop, should you prefer for us to travel to you.Without notice, those costs may change time by extent, consequently attentively seek an answer about call out including transport costs beforehand
Our maintenance plan is suited for you if you just would like our specialist to take a look at your machine for your satisfaction, or if you would like to find out if the appliance is fitted to operate optimally. There is no cost for the experts we provide. You will be advised by our technician if an back-up or other maintenance or spares replacement is needed or whether everything is normal. Regretfully, no adjustments or hard labour operate will be carried out during a preservation visit, but a booking can be made for this to be completed at your and our earliest availability.
Primary and/or complete training courses are provided through our training facility for all machines we sell. First principal entry courses is enclosed in your machinery purchase, however more promoted training can be obtained after the fundamental course has been finished.
A unique barcode is presented with all our mainline of machines. You will therefore always be able to check the machine's guarantee info and service history on our website or while logged off - in any way and at any term. Our machinery's warranty and assistance are valued by us using the barcode. This ensures your ultimate advantage on both the reselling and maintenance of your machinery's.