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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.

We provide restricted feature guarantee on any subsystem lest stated differently, as well as on the entire machinery. The attribute guarantee covers errors due to unfit equipment or poor craftsmanship We are not accountable for frequent wear and tear or mis-usage of your machine. Accordingly aforementioned will not be covered by our warranty. Damages can usually be repaired that aren't covered under guarantee, at minimal cost. Quotations are immediately accessible on inquiry.
Regular service is needed by the machinery you are going to purchase. The covered service plan contains general cleaning, checking and calibration, as well as common ravages of time reinstatement at a minimum cost. It is compulsory that your machinery is serviced in the equal of twice that period, should you not service your machine(s) in the chosen service period, elseways your service guarantee will be null and meaningless. Meaning, if we recommend that your machine is improved once every 3 months, you should get your machinery fixed in every six month period or your guarantee will not be legit.
Whenever a technician provides a service at your premises, it refers to a call-out. Except when per-approved by managers or covered by each of the above plans, a call-out cost will be charged. At the extent of this quotation, one technician for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Along with the call-out charge, travel costs to your establishment and accommodation if necessary, are on your account. We prefer that you organize that the specialist gets picked up as well as sent back. If you would prefer for us to come to you, the current rate is R 9.95/km increased by the traveling distance between our office as well as your place.Attentively inquire about call out including transport costs ahead of time as those costs may vary extent by instant without notice.
Our service plan is suited for you if you only want our specialist to take a look at your appliance for your tranquility, or if you would like to find out if the machine is adjusted to function optically. No costs will be implemented for the specialist we provide. Our specialist will be able to advise whether everything is normal or if an back-up or other service or spare replacement is needed. Regretfully, no reconstruction or hard labour function will be completed during a sustainment visit, but a booking should made for this to be completed at your and our earliest convenience.
Our warehouse offers principal and/or extensive training courses for all machines we sell. First primary entry courses is combined in your machinery investment, however more improved training can be purchased after the primary course has been passed.
With all our mainline of machines a unique barcode is sold. You will therefore evermore be able to check the machinery's guarantee info and maintenance history on our webpage or while disconnected - in any style and at any instant. We value our machines assurance and servicing by using the barcode. This protects your maximum benefit on both the reselling and maintenance of your machinery's.