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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer confined feature warranty on the whole machine, and each subsystem if not stated differently. Weaknesses as a result of defective equipment or poor craftsmanship, are covered by the feature guarantee. General wear and tear or mis-usage of your product is not our fault. Aforesaid is for this reason not covered by our warranty. Certainly, damages that aren't covered under guarantee can regularly be repaired at a minimal cost. Quotations are readily available on appeal.
The machine(s) you are going to buy needs a routine service. The included service plan consists of common cleaning, checking and positioning, as well as basic depletion restoration at a minimal cost. Your service guarantee will be useless and ineffective should you not service your machine within the chosen service or if it is not fixed in the equivalent of double that period. Meaning, you have to get your machine serviced in every 6 month period, if we preferred that your machinery is serviced once every three months or your guarantee will not be valid.
Anytime a technician offers a service at your place, it points to to a call-out. Except when confirmed by the company or concealed by each and every time of the above mentioned plans, a call-out cost will be charged. 1 technician for 1 day is R 1 499.00 for workdays, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Travel costs to your establishment and accommodation if necessary, are on your account, accompanying the call-out fee. We choose that you arrange that the technician gets picked up including sent back. If you would choose for us to travel to you, the current percentage is R 9.95/km increased by the traveling distance between our office as well as your establishment.Kindly enquire about call out and travel costs ahead of time as those fees may change instant by extent without notice.
Our maintenance plan is suited for you if you just would like our specialist to take a look at your machine for your satisfaction, or if you would like to find out if the machinery is fitted to operate optically. No costs will be assigned for the specialist we provide. You will be advised by our experts if an alternative or other assistance or spare parts reinstatement is needed or if everything is normal. Reservations must be made for adjustments or excessive labour work to be practised at your/our quickest availability as no repairs or any such labour actions will be carried out during servicing visits.
Our training centre offers principal and/or comprehensive training courses for all machinery we sell. First principal entry courses is combined in your machine purchase, but more advanced training can be bought after the primary course has been completed.
With all our mainline of machinery's a individual barcode is sold. You will for this reason constantly be able to analyze the machinery's assurance report and assistance history on our database or while disconnected - in any way and at any instant. Our machines guarantee and maintenance are honoured by us using the barcode. This protects your maximal benefit on both the selling and maintenance of your machinery's.
The above tender concerns our brand new model, therefore the focus points, details and accessories are applicable thereto. Beneficially analyze from our sales clerk as to the generation model quoted. In the situation that we do not have the advanced model available, you shall be designated to receive up to 5% discount on the prior model, based on lesser completion or minor design.