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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer restricted feature guarantee on each subsystem except stated otherwise, as well as on the whole machinery. Poor craftsmanship and unreliable components errors are covered by the characteristic warranty. We are not liable for frequent wear and tear or mis-usage of your machinery. Aforesaid is for this reason not covered by our warranty. Usually deterioration can be repaired at minimum cost that aren't covered under guarantee. Quotations are immediately available on appeal.Regular service is required by the machinery you are going to purchase. The covered service plan includes basic cleaning, reviewing and calibration, as well as standard wear and tear replacement at a minimum cost. If you do not service your machinery within the chosen service period, it is necessary that your machinery is rectified in the equal of double that period or else your service warranty will be invalid and not viable. This is to say, if we suggested that your machinery is serviced once every 3 months, you should get your machinery fixed within every 6 month period or your warranty will not be efficient.
Whenever a service is provided at your place by a technician, it points to to a call-out. Lest the call-out is included by each and every time of the above mentioned plans or confirmed by the the company, a call-out cost will be requested. At the point of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Coupled with the call-out cost, transport costs to your place including settlement if necessary, are on your account. We suggest that you arrange that the technician gets picked up as well as sent back. If you would prefer for us to go to you, the current rate is R 9.95/km amplified by the driving distance between our workshop and your establishment.Beneficially seek an answer about call out including travel costs beforehand as those fees may differ point by extent without notice.If you would choose to find out if the appliance is set to work optimally, or you just would like our specialist to take a look at your machinery for your satisfaction, our maintenance plan is suited for you. There is no fees for the technician we provide. You will be advised by our experts whether an alternative or further maintenance or service parts replacement is needed or whether everything is normal. Regretfully, no reconstruction or intense labour function will be practised during a maintenance visit, but a reservation can be made for this to be practised at your and our earliest convenience.Fundamental and/or overall training courses are provided through our warehouse for all machinery we sell. More improved training can be purchased after the principal course has been accomplished but first fundamental entry courses is included in your machine investment.With all our mainline of machines a unique barcode is sold. Review for this reason you will regularly be able to,in any way and at any instant, check the machines guarantee report and servicing history on our database or while disconnected. By using the barcode we value our machinery's guarantee and assistance. This insures your supreme benefit on both the reselling and maintenance of your machinery's.
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