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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, as well as each subsystem, we only provide limited characteristic warranty unless stated elseways. Weaknesses by cause of faulty materials or poor craftsmanship, are covered by the attribute guarantee. Everyday wear and tear or misuse of your component is not our constraint. Aforementioned is for this reason not covered by our guarantee. Naturally, damages that aren't covered under warranty can generally be repaired at a minimum cost. Quotations are readily vacant on request.
The machine(s) you are going to purchase needs a regular service. Checking and positioning, everyday cleaning , as well as standard decrement replacement at a minimal cost are enclosed in the service plan. Should you not service your machine(s) within the preferred service period, it is crucial that your machinery is fixed in the equivalent of dual that period otherwise your service warranty will be null and ineffective. Meaning that within which case we suggested that your machine is serviced once every three months, it is necessary that you get your machine rectified in every 6 month period or your guarantee will not be legit.
A Call-out points to to each and every time point a specialist provides a service at your establishment. Lest per-approved by management or covered by any of the above mentioned plans, a call-out cost will be required. At the instant of this quotation, one specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Along with the call-out fee, transport costs to your premises as well as settlement if crucial, are on your account. We prefer that you organize that the specialist gets picked up and sent back. The current rate is R 9.95/km increased by the driving distance between our premises as well as your property, should you recommend for us to travel to you.Without notice, those charges may differ point by extent, therefore beneficially analyze about call out including transport costs in advance
Our service plan is suited for you if you simply want our technician to take a look at your machine for your tranquility, or if you want to find out if the appliance is fitted to operate optimally. No costs will be implemented for the experts we provide. You will be advised by our experts whether an alternative or further servicing or service parts restoration is needed or whether everything is normal. During maintenance visits no repairs or hard labour operate will be carried out and reservations can be made for this to be completed at your and our earliest convenience.
We give primary and/or full training courses through our training facility for all machinery we sell. First principal entry courses is comprehended in your machinery investment, but more promoted training can be purchased after the fundamental course has been finished.
A particular barcode is provided with all our mainline of machines. You will thus constantly be able to check the machine's assurance information and assistance history on our site or offline - in any way and at any moment. We value our machinery's assurance and service by using the barcode. This protects your maximal advantage on both the servicing and resell of your machines.