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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply constrained quality guarantee on the whole machine, as well as each subsystem unless stated elseways. Weaknesses by cause of faulty equipment or poor craftsmanship, are covered by the quality guarantee. Frequent wear and tear or misuse of your equipment is not our liability. Our warranty will accordingly not cover aforementioned. Damages can regularly be repaired that are not covered under guarantee, at minimum cost. Upon appeal, quotations are immediately accessible.
The machinery which you are going to obtain, will be requiring a regular service. Standard wear and tear restoration at a minimum cost, investigation and arrangement as well as general cleaning are covered in the service plan. If you do not service your machine(s) within the preferred service period, it is necessary that your machinery is rectified in the equivalent of double that period otherwise your service guarantee will be useless and meaningless. Meaning, if we suggested that your machine is serviced once every 3 months, you must get your machine rectified in every six month period or your guarantee will not be credible.
Whenever a technician supplies a service at your premises, it refers to a call-out. Unless the call-out is concealed by each of the above mentioned plans or arranged by the the company, a call-out fee will be required. At the extent of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends as well as R 9 995.00 for resting days or Public Holidays.Touring costs to your premises as well as accommodation if required, are on your account, coupled with the call-out charge. The arrangements for the technician to get picked up including sent back are suggested to be made by you. R 9.95/km is the current rate amplified by the traveling distance between your premises and our office, should you prefer for us to go to you.Those fees may change instant by extent without notice, so beneficially enquire about call out including touring costs ahead of time.
Whether you would like to know if the machine is fitted to work optimally, or you simply would like our technician to take a look at your appliance for your tranquility, our service plan is suited for you. No costs will be assigned for the specialist we provide. You will be advised by our specialist if an back-up or other service or service parts reinstatement is needed or whether everything is in order. Regretfully, no reconstruction or hard labour operate will be carried out during a preservation visit, but a booking can be made for this to be completed at your and our quickest convenience.
Our training facility offers principal and/or full training courses for all machines we sell. More promoted training can be bought after the primary course has been completed although first primary entry courses is enclosed in your machinery investment.
With all our mainline of machinery's a particular barcode is sold. You will thus evermore be able to review the machine's warranty information and service history on our site or while disconnected - in any way and at any instant. By using the barcode we value our machinery's warranty and assistance. This secures your maximum benefit on both the reselling and maintenance of your machinery's.
The above tender concerns our brand new model, therefore the features, specifications and extras are suited thereto. Kindly inquire from our sales clerk as to the period model quoted. In the situation that we do not have the brand new model obtainable, you will be entitled to receive up to 5% allowance on the previous model, based on lower completion or lower layout.