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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer confined feature guarantee on the whole machinery, along with each subsystem lest stated differently. Poor craftsmanship as well as faulty equipment errors are covered by the quality guarantee. Frequent wear and tear or mis-usage of your product is not our liability. For this reason aforementioned would not be covered by our guarantee. Deterioration can often be repaired that aren't covered under warranty, at minimum cost. Upon appeal, quotations are promptly available.
The machinery which you are going to obtain, will be demanding a regular service. Everyday depletion reinstatement at a minimal cost, reviewing and calibration as well as general cleaning are concealed in the service plan. It is required that your machine(s) is serviced within the equivalent of double that period, should you not service your machine(s) within the preferred service period, elseways your service warranty will be invalid and void. This is to say that in which case we preferred that your machine is serviced once every 3 months, it is compulsory that you get your machinery rectified in every 6 month period or your guarantee will not be valid.
Anytime a technician provides a service at your place, it points to to a call-out. A call-out cost will be required lest the call-out is enclosed by any of the above plans or per-approved by the management. At the point of this quotation, for one day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for weekdays.Settlement as well as touring costs to your place, coupled with the call-out fee, are on your account if required. The plans for the technician to get picked up including sent back are chosen to be carried out by you. If you would like for us to go to you, the current rate is R 9.95/kilometer amplified by the traveling distance between our premises and your establishment.Generously seek an answer about call out as well as touring costs ahead of time as those fees may vary time by instant without notice.
If you simply want our specialist to take a look at your appliance for your contentment or would like to know if the machine is fitted to function optically, our service plan is perfect for you. We will not charge any cost for the specialist we provide. Our experts will be able to point out if everything is normal or whether an different or additional servicing or service parts replacement is needed. During maintenance visits no repairs or excessive labour function will be done and reservations can be made for this to be carried out at your and our earliest convenience.
Our premises offers primary and/or extensive training courses for all machinery we sell. First basic entry courses is combined in your machine purchase, however more improved training can be obtained after the fundamental course has been accomplished.
With all our mainline of machines a different barcode is sold. You will therefore constantly be able to analyze the machine's warranty info and service history on our website or while disconnected - in any form and at any instant. By using the barcode we value our machinery's guarantee and assistance. Maximal convenience are secured on both the selling and maintenance of your machinery's.