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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give bounded quality guarantee on each subsystem unless stated elseways, along with on the whole machinery. Defects by reason of defective materials or poor craftsmanship, are covered by the attribute guarantee. Everyday wear and tear or mis-usage of your machine is not our fault. Aforesaid is for this reason not covered by our warranty. Of course, damages that aren't covered under warranty can regularly be repaired at a minimal cost. Quotations are immediately available on demand.The machine(s) which you are going to buy, will be demanding a regular service. Standard ravages of time replacement at a minimal cost, analyzing and adjustment as well as standard cleaning are included in the service plan. It is crucial that your machine(s) is improved in the equal of twice that period, should you not service your machine(s) in the preferred service period, or else your service guarantee will be useless and void. This is to say, you have to get your machine improved in every 6 month period, if we preferred that your machinery is rectified once every three months or your warranty will not be valid.
Anytime a service is supplied at your establishment by a technician, it refers to a call-out. Except when confirmed by managers or covered by any of the above plans, a call-out fee will be requested. One technician for one day is R 1 499.00 for workdays, Traveling for weekends as well as R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Accommodation as well as traveling costs to your premises, in addition to the call-out fee, are on your account if crucial. We suggest that you arrange that the technician gets picked up and sent back. If you would prefer for us to go to you, the current percentage is R 9.95/km increased by the traveling distance between our office and your premises.Those charges may differ instant by point without notice, so beneficially enquire about call out including traveling costs in advance.Our service plan is suited for you if you only would like our technician to take a look at your machine for your satisfaction, or if you want to find out if the appliance is adjusted to work optically. No costs will be implemented for the experts we provide. Our specialist will be able to provide you with guidance on whether an different or other service or spare parts replacement is needed or if everything is in order. Bookings must be made for improvements or hard labour work to be done at your/our quickest convenience as no repairs or any such labour actions will be done during servicing visits.Basic and/or complete training courses are provided at our training facility for all machines we sell. First basic entry courses is included in your machinery investment, but more promoted training can be purchased after the primary course has been achieved.A different barcode is supplied with all our mainline of machinery. Therefore your machines guarantee information and maintenance history will constantly be able to be analyzed in any form and at any term on our site or while logged off. By using the barcode we honour our machinery's warranty and service. This insures your maximum benefit on both the assistance and resell of your machines.
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