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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, along with each subsystem, we only provide restricted feature guarantee unless stated differently. Poor craftsmanship along with defective components errors are covered by the quality guarantee. Frequent wear and tear or mis-usage of your machine is not our constraint. Our warranty will therefore not cover aforestated. Regularly damages can be repaired at minimal cost that are not covered under guarantee. Upon request, quotations are immediately accessible.
The machinery you are going to obtain needs a routine service. Basic wear and tear replacement at a minimum cost, investigation and adjustment as well as general cleaning are covered within the service plan. It is necessary that your machine(s) is rectified in the equivalent of twice that period, should you not service your machine(s) in the preferred service period, or else your service guarantee will be invalid and void. Meaning that in which case we choose that your machinery is rectified once every three months, it is vital that you get your machinery fixed within every 6 month period or your warranty will not be credible.
Anytime a service is offered at your place by a technician, it refers to a call-out. Lest arranged by management or enclosed by any of the above plans, a call-out cost will be requested. 1 specialist for one day is R 1 499.00 for working days, Traveling for Saturdays as well as R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Accompanying the call-out fee, travel costs to your premises and accommodation if crucial, are on your account. The adjustments for the specialist to get picked up as well as sent back are suggested to be made by you. If you would like for us to come to you, the prevailing percentage is R 9.95/km multiplied by the traveling distance between our office including your establishment.Attentively analyze about call out including traveling costs in advance as those fees may differ time by instant without notice.
Our service plan is perfect for you if you simply would like our technician to take a look at your machine for your contentment, or if you want to know if the appliance is adjusted to function optically. We will not require any cost for the specialist we supply. Our specialist will be able to provide you with guidance on if an different or further service or service parts reinstatement is needed or if everything is in order. During sustainment visits no reconstruction or intense labour work will be practised and bookings should made for this to be carried out at your and our quickest availability.
Fundamental and/or complete training courses are held through our training facility for all machines we sell. First fundamental entry courses is combined in your machine purchase, although more advanced training can be purchased after the fundamental course has been passed.
All our mainline of machines are sold with a particular barcode. You will therefore always be able to check the machine's assurance info and service history on our website or while logged off - in any manner and at any instant. By using the barcode we honour our machines guarantee and maintenance. This ensures your supreme advantage on both the service and resell of your machines.
Seeing that the reference above concerns our advanced model, the features, specs and extras are suited thereto. Kindly inquire from our sales assistant as to the year model quoted. Depending on lower achievement or insignificant composition, you will be designated to obtain a 5% discount on former models, in which case we don't have the brand new model available.