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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined feature warranty on any subsystem unless stated any other way, as well as on the whole machine. Defects by cause of faulty materials or poor craftsmanship, are covered by the attribute warranty. We aren't liable for common wear and tear or misuse of your component. Our guarantee will accordingly not cover aforesaid. Regularly deterioration can be repaired at minimum cost that are not covered under warranty. Quotations are immediately vacant on inquiry.
Regular service is due by the machine(s) you are going to buy. The enclosed service plan contains standard cleaning, analyzing and calibration, as well as standard depletion reinstatement at a minimum cost. Your service guarantee will be useless and ineffective should you not service your machinery in the recommended service or if it is not serviced in the equal of twice that period. This is to say, if we recommend that your machinery is serviced once every 3 months, you must get your machine serviced within every 6 month period or your guarantee will not be legit.
A Call-out refers to each and every time extent a technician offers a service at your establishment. Lest the call-out is included by each of the above plans or per-approved by the managers, a call-out cost will be requested. One technician for 1 day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Settlement as well as travel costs to your property, along with the call-out cost, are on your account if essential. We recommend that you arrange that the specialist gets picked up including sent back. If you would wish for us to travel to you, the existing percentage is R 9.95/km increased by the traveling distance between our office as well as your property.Without notice, those costs may vary instant by point, thus attentively enquire about call out and touring costs ahead of time
Whether you would prefer to find out whether the appliance is adjusted to operate optically, or you only want our technician to take a look at your appliance for your satisfaction, our service plan is here for you. We will not require any fees for the specialist we provide. You will be advised by our specialist whether an alternative or further servicing or spares restoration is needed or whether everything is normal. Regrettably, no reconstruction or excessive labour work will be done during a preservation visit, but a booking should made for this to be carried out at your and our earliest convenience.
We provide principal and/or complete training courses via our premises for all machinery we sell. First primary entry courses is included in your machine investment, nevertheless more improved training can be bought after the primary course has been passed.
All our mainline of machines are sold with a unique barcode. For this reason your machinery's assurance information and service history will constantly be able to be analyzed in any way and at any time on our site or offline. We honour our machinery's assurance and servicing by using the barcode. This ensures your maximal comfort on both the reselling and assistance of your machines.
Seeing that the reference above involves our newest model, the focus points, details and extras are applicable thereto. Our sales assistances can be called relating to any questions of the generation model cited. Based on lower achievement or lower layout, you will be designated to pocket a 5% remission on elder models, in which case we do not have the recent model vacant.