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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, and any subsystem, we only provide limited attribute guarantee if not stated elseways. Shortages by cause of faulty equipment or poor craftsmanship, are covered by the feature guarantee. We cannot be held liable for mis-usage or everyday wear and tear of your product. Thus aforesaid would not be covered by our warranty. Deterioration can usually be repaired that are not covered under guarantee, at minimal cost. Quotations are immediately vacant on demand.
Regular service is needed by the machine(s) you are going to obtain. The included service plan contains common cleaning, analyzing and arrangement, as well as general decrement restoration at a minimal cost. It is crucial that your machinery is fixed within the equal of twice that period, if you do not service your machine(s) within the suggested service period, otherwise your service guarantee will be invalid and ineffective. Meaning, you have to get your machinery improved within every 6 month period, if we preferred that your machinery is serviced once every 3 months or your warranty will not be efficient.
A Call-out refers to each and every time time a specialist offers a service at your premises. Except for when approved by the company or enclosed by each of the above named plans, a call-out cost will be charged. 1 technician for one day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Accommodation and travel costs to your premises, in addition to the call-out fee, are on your account if necessary. We suggest that you organize that the technician gets picked up as well as sent back. The current amount is R 9.95/kilometer multiplied by the traveling distance between our workshop as well as your establishment, should you prefer for us to travel to you.Kindly seek an answer about call out and transport costs in advance as those charges may vary point by extent without notice.
Our maintenance plan is suited for you if you simply would like our technician to take a look at your appliance for your contentment, or if you would like to know if the machine is set to function optically. We will not require any cost for the specialist we supply. You will be advised by our technician if an back-up or other service or spare parts reinstatement is needed or if everything is normal. Bookings should be made for improvements or hard labour work to be practised at your/our earliest convenience as no improvements or any such labour actions will be done during servicing visits.
We provide primary and/or overall training courses at our premises for all machines we sell. First fundamental entry courses is enclosed in your machine purchase, although more improved training can be bought after the primary course has been finished.
A unique barcode is presented with all our mainline of machinery. You will accordingly evermore be able to review the machine's guarantee report and maintenance history on our site or offline - in any manner and at any term. We value our machinery's assurance and maintenance by using the barcode. Maximal advantage are secured on both the selling and servicing of your machines.
Seeing that the tender above concerns our newest model, the highlights, details and additions are applicable thereto. Kindly analyze from our sales assistant as to the generation model quoted. In the incident that we do not have the brand new model available, you will be designated to pocket up to 5% discount on the previous model, depending on minor completion or lesser method.