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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply restricted quality guarantee on each subsystem lest stated differently, as well as on the whole machine. Errors as a result of unfit materials or poor craftsmanship, are covered by the attribute guarantee. Common wear and tear or misuse of your equipment is not our constraint. Our guarantee will thus not cover aforementioned. Naturally, damages that aren't covered under warranty can usually be repaired at a minimum cost. Quotations are readily available on request.
The machine(s) which you are going to buy, will be requiring a routine service. The covered service plan includes general cleaning, checking and calibration, as well as everyday depletion restoration at a minimal cost. Your service warranty will be invalid and ineffective should you not service your machinery within the preferred service or if it is not rectified in the equivalent of twice that period. Meaning, you must get your machine serviced in every six month period, if we recommend that your machinery is fixed once every 3 months or your warranty will not be valid.
A Call-out points to to any point a technician offers a service at your place. Unless confirmed by management or enclosed by each of the above named plans, a call-out fee will be charged. At the extent of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Settlement as well as touring costs to your premises, along with the call-out cost, are on your account if required. We prefer that you arrange that the technician gets picked up including sent back. If you would wish for us to go to you, the prevailing percentage is R 9.95/km amplified by the driving distance between our warehouse including your property.Without notice, those charges may change point by time, as a result beneficially enquire about call out as well as touring costs beforehand
Our maintenance plan is perfect for you if you only want our specialist to take a look at your machinery for your satisfaction, or if you want to know if the machine is set to work optically. There is no cost for the specialist we provide. Our specialist will be able to provide you with information on whether an alternative or other assistance or service parts replacement is needed or whether everything is normal. Reservations must be made for repairs or intense labour work to be carried out at your/our earliest convenience as no repairs or any such labour actions will be practised during servicing visits.
We offer basic and/or full training courses through our training centre for all machinery we sell. More promoted training can be purchased after the fundamental course has been accomplished however first basic entry courses is comprehended in your machinery purchase.
All our mainline of machinery's are sold with a different barcode. You will accordingly always be able to review the machinery's warranty info and servicing history on our webpage or offline - in any style and at any term. We honour our machinery's guarantee and servicing by using the barcode. This ensures your maximum benefit on both the reselling and maintenance of your machines.
The reference above concerns our newest model, as well as for thus reason the features, specifications and accessories are applicable thereto. Kindly seek an answer from our sales representative as to the generation model cited. You will be designated to collect a 5% exemption on elder models , based on lesser completion or lesser design in which case we don't have the recent model available.