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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted quality warranty on the entire machine, along with each subsystem except stated elseways. The attribute warranty covers shortages by reason of unreliable materials or poor craftsmanship We are not liable for general wear and tear or mis-usage of your equipment. Aforestated is thus not covered by our guarantee. Damages can usually be repaired that are not covered under guarantee, at minimal cost. Quotations will be readily available upon demand.
Regular service is due by the machine(s) you are going to purchase. The covered service plan encloses common cleaning, checking and positioning, as well as common decrement replacement at a minimal cost. Your service warranty will be useless and void if you do not service your machine in the chosen service or if it is not fixed in the equivalent of double that period. This is to say, if we choose that your machine is serviced once every three months, you should get your machinery serviced in every six month period or your warranty will not be efficient.
A Call-out points to to each and every time point a technician offers a service at your establishment. Unless the call-out is covered by any of the above mentioned plans or accepted by the management, a call-out fee will be requested. At the extent of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for working days.Settlement and touring costs to your property, in addition to the call-out fee, are on your account if necessary. The technicians required arrangements to be made to get picked up including sent back, are recommend to be carried out by you. If you would like for us to go to you, the prevailing percentage is R 9.95/km amplified by the traveling distance between our warehouse and your property.Beneficially inquire about call out including touring costs ahead of time as those fees may differ extent by time without notice.
If you would prefer to know whether the appliance is adjusted to function optimally, or you just would like our specialist to take a look at your machinery for your satisfaction, our maintenance plan is perfect for you. There is no fees for the specialist we provide. You will be advised by our experts if an alternative or other assistance or spares restoration is needed or if everything is in order. Unfortunately, no repairs or intense labour work will be completed during a sustainment visit, but a reservation can be made for this to be completed at your and our earliest convenience.
We offer principal and/or full training courses through our premises for all machinery we sell. More promoted training can be obtained after the fundamental course has been accomplished but first basic entry courses is included in your machinery purchase.
With all our mainline of machinery's a different barcode is sold. Accordingly your machines warranty information and servicing history will regularly be able to be analyzed in any form and at any time on our database or offline. Our machines warranty and maintenance are honoured by us using the barcode. This secures your maximal advantage on both the servicing and resell of your machinery's.
Seeing that the reference above relates to our newest model, the features, specifications and additions are relevant thereto. Our sales representatives can be called about any questions of the age model cited. Depending on lower performance or lesser composition, you will be designated to collect a 5% allowance on former models, in which case we don't have the advanced model vacant.