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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, as well as each subsystem, we only offer bounded quality warranty except stated differently. Poor craftsmanship along with unfit material shortages are covered by the feature warranty. We will not be held accountable for misuse or general wear and tear of your equipment. Aforesaid is for this reason not covered by our guarantee. Usually deterioration can be repaired at minimum cost that aren't covered under guarantee. Quotations are gladly available on inquiry.
Regular service is due by the machine(s) you are going to obtain. Everyday ravages of time reinstatement at a minimal cost, investigation and positioning as well as basic cleaning are covered within the service plan. If you do not service your machinery in the suggested service period, it is vital that your machine(s) is serviced in the equal of double that period elseways your service guarantee will be null and ineffective. Meaning that in which case we choose that your machine is fixed once every three months, it is crucial that you get your machinery serviced in every 6 month period or your guarantee will not be efficient.
A Call-out refers to any point a specialist offers a service at your establishment. A call-out cost will be required unless the call-out is concealed by each of the above named plans or accepted by the managers. At the point of this quotation, 1 technician for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Along with the call-out charge, travel costs to your establishment as well as accommodation if essential, are on your account. We recommend that you organize that the technician gets picked up as well as sent back. R 9.95/km is the prevailing rate multiplied by the traveling distance between your premises as well as our office, should you desire for us to go to you.Those fees may vary extent by time without notice, so generously seek an answer about call out including traveling costs beforehand.
If you just want our specialist to take a look at your appliance for peace of mind or want to find out if the machine is fitted to function optically, our service plan is suited for you. There is no fees for the specialist we supply. Our technician will be able to supply you with advice on if an alternative or other assistance or spare parts reinstatement is needed or if everything is normal. During maintenance visits no adjustments or intense labour function will be practised and reservations can be made for this to be completed at your and our earliest availability.
We provide basic and/or extensive training courses through our premises for all machinery we sell. When obtaining your machine, first basic entry courses is enclosed in your purchase, however more improved training can be obtained after the fundamental course has been passed.
A particular barcode is provided with all our mainline of machinery. Analyze for this reason you will always be able to,in any style and at any term, analyze the machinery's warranty report and assistance history on our site or while logged off. We honour our machines warranty and maintenance by using the barcode. This ensures your maximal benefit on both the service and resell of your machinery's.