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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer bounded characteristic warranty on the entire machine, and any subsystem unless stated otherwise. The trait guarantee covers shortages by reason of defective equipment or poor craftsmanship Everyday wear and tear or mis-usage of your machine is not our constraint. Accordingly aforestated shall not be covered by our warranty. Deterioration can regularly be repaired that are not covered under warranty, at minimal cost. Upon appeal, quotations are gladly available.
The machinery which you are going to purchase, will be demanding a routine service. Standard depletion reinstatement at a minimum cost, reviewing and adjustment as well as standard cleaning are enclosed in the service plan. If you do not service your machine(s) in the preferred service period, it is vital that your machinery is rectified in the equal of twice that period elseways your service guarantee will be invalid and ineffective. This is to say, you have to get your machinery fixed in every six month period, if we choose that your machine is rectified once every 3 months or your warranty will not be legit.
Anytime a specialist supplies a service at your property, it points to to a call-out. Unless the call-out is included by each and every time of the above plans or accepted by the the company, a call-out cost will be charged. At the extent of this quotation, 1 specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for Sundays or Public Holidays.Travel costs to your premises including accommodation if essential, are on your account, along with the call-out charge. The preparations for the specialist to get picked up including sent back are chosen to be carried out by you. If you would prefer for us to travel to you, the current rate is R 9.95/kilometer increased by the driving distance between our office including your premises.Kindly inquire about call out including transport costs beforehand as those costs may vary time by instant without notice.
If you would choose to find out whether the appliance is adjusted to function optically, or you simply would like our specialist to take a look at your machinery for your tranquility, our servicing plan is here for you. There is no cost for the specialist we provide. Our experts will be able to advise if everything is in order or if an back-up or additional service or spare parts replacement is needed. Bookings have to be made for reconstruction or excessive labour function to be done at your/our earliest convenience as no reconstruction or any such labour services will be done during servicing visits.
Our training centre offers fundamental and/or full training courses for all machines we sell. When buying your machinery, first fundamental entry courses is enclosed in your investment, however more advanced training can be bought after the fundamental course has been achieved.
A individual barcode is provided with all our mainline of machinery. You will thus regularly be able to analyze the machinery's warranty report and assistance history on our website or while disconnected - in any way and at any time. We honour our machinery's warranty and service by using the barcode. This ensures your maximum advantage on both the service and resell of your machinery's.