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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, along with any subsystem, we only supply confined quality warranty unless stated otherwise. Poor craftsmanship along with unreliable components weaknesses are covered by the characteristic warranty. Frequent wear and tear or misuse of your component is not our liability. Aforesaid is thus not covered by our guarantee. Definitely, deterioration that are not covered under guarantee can generally be repaired at a minimum cost. Quotations will be immediately available upon request.
The machine(s) you are going to purchase needs a routine service. Reviewing and calibration, general cleaning , as well as everyday wear and tear reinstatement at a minimal cost are included in the service plan. If you do not service your machinery in the suggested service period, it is vital that your machine(s) is fixed in the equal of twice that period or else your service guarantee will be invalid and meaningless. This is to say, you should get your machine serviced in every six month period, if we suggested that your machinery is serviced once every 3 months or your guarantee will not be valid.
A Call-out points to to each and every time point a technician supplies a service at your property. Unless the call-out is enclosed by each and every time of the above mentioned plans or approved by the management, a call-out cost will be required. At the point of this quotation, for one day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Touring costs to your establishment and settlement if crucial, are on your account, accompanying the call-out charge. The specialists required preparations to be made to get picked up as well as sent back, are preferred to be made by you. The prevailing amount is R 9.95/km increased by the driving distance between our workshop including your place, should you prefer for us to come to you.Without notice, those charges may change extent by time, for this reason generously analyze about call out and transport costs in advance
If you would prefer to know whether the machinery is set to work optimally, or you only would like our technician to take a look at your machinery for peace of mind, our maintenance plan is suited for you. There is no fees for the specialist we supply. Our experts will be able to point out whether everything is in order or whether an different or further assistance or spares reinstatement is needed. Reservations have to be made for reconstruction or intense labour work to be practised at your/our earliest availability as no repairs or any such labour services will be carried out during maintenance visits.
We offer primary and/or full training courses via our warehouse for all machines we sell. When purchasing your machine, first basic entry courses is included in your investment, nevertheless more advanced training can be purchased after the fundamental course has been passed.
A particular barcode is supplied with all our mainline of machines. Thus your machines warranty information and servicing history will constantly be able to be analyzed in any way and at any instant on our website or offline. By using the barcode we honour our machinery's guarantee and servicing. This ensures your ultimate advantage on both the selling and service of your machines.
The above tender is in regarding to our newest model, therefore the focus points, details and accessories are applicable thereto. Our sales assistances can be called relating to any enquirers of the year model cited. In the event that we don't have the recent model accessible, you can be designated to obtain up to 5% remission on the older model, based on insignificant completion or lower method.