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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply confined trait warranty on the entire machine, as well as any subsystem except stated otherwise. The feature warranty covers defects due to faulty equipment or poor craftsmanship Everyday wear and tear or mis-usage of your component is not our liability. Our guarantee will thus not cover aforestated. Often damages can be repaired at minimal cost that aren't covered under guarantee. Quotations are gladly vacant on inquiry.
The machine(s) which you are going to purchase, will be demanding a routine service. The enclosed service plan contains general cleaning, analyzing and positioning, as well as basic ravages of time restoration at a minimal cost. Your service warranty will be useless and not viable if you do not service your machinery within the recommended service or if it is not fixed within the equivalent of twice that period. This is to say, you must get your machine fixed within every six month period, if we preferred that your machine is fixed once every three months or your guarantee will not be credible.
A Call-out refers to any time a technician provides a service at your establishment. Except for when per-approved by managers or covered by each and every time of the above named plans, a call-out cost will be charged. One specialist for 1 day is R 1 499.00 for working days, Traveling for Saturdays as well as R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.In addition to the call-out charge, traveling costs to your premises as well as accommodation if required, are on your account. We recommend that you organize that the specialist gets picked up and sent back. The existing percentage is R 9.95/km multiplied by the driving distance between our place including your place, should you desire for us to travel to you.Without notice, those charges may differ instant by extent, hence kindly enquire about call out and traveling costs in advance
Our service plan is perfect for you if you just would like our technician to take a look at your appliance for your tranquility, or if you want to find out if the machinery is set to function optically. We will not charge any fees for the specialist we provide. Our experts will be able to point out if everything is in order or whether an back-up or other assistance or spare parts restoration is needed. Bookings should be made for reconstruction or excessive labour function to be carried out at your/our quickest availability as no adjustments or any such labour actions will be practised during servicing visits.
We supply basic and/or overall training courses via our training centre for all machinery we sell. More improved training can be obtained after the principal course has been completed although first primary entry courses is included in your machine purchase.
A unique barcode is supplied with all our mainline of machinery. Therefore your machines assurance report and maintenance history will constantly be able to be reviewed in any way and at any instant on our database or while logged off. By using the barcode we honour our machines assurance and servicing. Ultimate benefit are secured on both the selling and service of your machinery's.