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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give bounded trait guarantee on each subsystem lest stated otherwise, along with on the entire machine. The quality guarantee covers shortages by cause of unfit equipment or poor craftsmanship We cannot be held responsible for mis-usage or everyday wear and tear of your machinery. Accordingly aforesaid shall not be covered by our warranty. Of course, damages that are not covered under guarantee can generally be repaired at a minimum cost. Quotations will be promptly vacant upon request.
The machine(s) which you are going to obtain, will be demanding a regular service. The concealed service plan includes general cleaning, reviewing and adjustment, as well as common decrement restoration at a minimum cost. If you do not service your machinery in the suggested service period, it is compulsory that your machinery is fixed within the equal of double that period elseways your service guarantee will be worthless and void. This is to say, you have to get your machine improved in every six month period, if we recommend that your machinery is serviced once every three months or your warranty will not be valid.
Anytime a service is supplied at your establishment by a technician, it refers to a call-out. Except for when the call-out is covered by any of the above named plans or confirmed by the the company, a call-out cost will be required. At the time of this quotation, 1 technician for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Along with the call-out fee, travel costs to your premises and accommodation if essential, are on your account. The specialists necessary preparations to be made to get picked up as well as sent back, are suggested to be made by you. The prevailing rate is R 9.95/kilometer multiplied by the traveling distance between our workshop as well as your place, should you desire for us to come to you.Those charges may differ extent by instant without notice, so attentively inquire about call out and touring costs in advance.
If you would choose to know whether the appliance is set to function optically, or you just want our specialist to take a look at your appliance for your tranquility, our assistance plan is suited for you. We will not charge any cost for the experts we provide. You will be advised by our technician whether an back-up or further assistance or service parts replacement is needed or whether everything is in order. Bookings must be made for reconstruction or hard labour work to be practised at your/our quickest convenience as no repairs or any such labour services will be completed during servicing visits.
Basic and/or complete training courses are supplied at our warehouse for all machines we sell. First basic entry courses is comprehended in your machine purchase, however more promoted training can be obtained after the principal course has been completed.
All our mainline of machinery's are sold with a different barcode. Thus your machinery's warranty info and service history will constantly be able to be checked in any way and at any instant on our database or offline. We honour our machines assurance and servicing by using the barcode. This insures your maximum comfort on both the selling and assistance of your machinery's.
The above quotation involves our advanced model, therefore the focus points, specifications and attachments are relevant thereto. Our sales assistances can be called relating to any enquirers of the age model cited. You will be designated to pocket a 5% allowance on prior models , based on lesser execution or minor composition in which case we do not have the brand new model obtainable.