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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, including each subsystem, we only supply confined quality guarantee unless stated any other way. Poor craftsmanship along with unfit material weaknesses are covered by the quality guarantee. Common wear and tear or mis-usage of your equipment is not our fault. Thus aforesaid would not be covered by our warranty. Naturally, deterioration that aren't covered under guarantee can generally be repaired at a minimum cost. Quotations will be promptly vacant upon inquiry.
Regular service is due by the machinery you are going to obtain. Analyzing and arrangement, common cleaning , as well as basic ravages of time replacement at a minimal cost are enclosed within the service plan. Should you not service your machine(s) in the suggested service period, it is required that your machinery is fixed in the equivalent of twice that period elseways your service guarantee will be null and ineffective. This is to say, you should get your machine fixed in every 6 month period, if we recommend that your machine is fixed once every three months or your warranty will not be legit.
Whenever a service is provided at your premises by a technician, it points to to a call-out. Except when accepted by the company or enclosed by any of the above mentioned plans, a call-out fee will be required. At the instant of this quotation, for one day one technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Along with the call-out cost, touring costs to your establishment including settlement if required, are on your account. The experts necessary arrangements to be carried out to get picked up as well as sent back, are suggested to be made by you. The existing rate is R 9.95/kilometer multiplied by the driving distance between our branch as well as your property, should you desire for us to go to you.Without notice, those fees may differ extent by time, hence attentively inquire about call out including traveling costs beforehand
Our service plan is perfect for you if you simply want our specialist to take a look at your machine for peace of mind, or if you would like to know if the appliance is fitted to work optimally. No fees will be assigned for the experts we provide. Our specialist will be able to provide you with information on if an back-up or additional assistance or spares replacement is needed or whether everything is normal. Bookings have to be made for adjustments or hard labour operate to be carried out at your/our quickest convenience as no reconstruction or any such labour services will be done during servicing visits.
Basic and/or overall training courses are provided through our training facility for all machinery we sell. When purchasing your machinery, first basic entry courses is enclosed in your purchase, nevertheless more promoted training can be bought after the fundamental course has been passed.
A particular barcode is supplied with all our mainline of machinery. You will for this reason constantly be able to analyze the machinery's guarantee information and service history on our database or while logged off - in any manner and at any time. We honour our machines warranty and service by using the barcode. Maximum comfort are ensured on both the reselling and servicing of your machines.
The above reference pertains to our newest model, therefore the focus points, specifications and extras are suited thereto. Attentively inquire from our sales clerk as to the year model cited. Based on insignificant performance or lower method, you will be titled to receive a 5% exemption on prior models, in which case we don't have the brand new model accessible.