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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, and any subsystem, we only supply constrained trait warranty except stated differently. Errors by reason of unfit materials or poor craftsmanship, are covered by the attribute guarantee. We shall not be held liable for mis-usage or everyday wear and tear of your component. Our warranty will therefore not cover aforestated. Often damages can be repaired at minimum cost that are not covered under guarantee. Quotations will be readily accessible upon appeal.
The machine(s) which you are going to purchase, will be requiring a regular service. Common decrement restoration at a minimal cost, reviewing and positioning as well as basic cleaning are covered within the service plan. Your service warranty will be useless and meaningless should you not service your machine in the preferred service or if it is not serviced in the equivalent of dual that period. This is to say that in which case we choose that your machinery is improved once every 3 months, it is required that you get your machine rectified in every 6 month period or your guarantee will not be efficient.
A Call-out refers to each and every time instant a technician provides a service at your property. A call-out cost will be required unless the call-out is concealed by each of the above named plans or per-approved by the the company. At the extent of this quotation, 1 technician for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.In addition to the call-out fee, travel costs to your premises and settlement if crucial, are on your account. The experts crucial plans to be done to get picked up including sent back, are chosen to be carried out by you. R 9.95/km is the existing percentage increased by the driving distance between your premises including our office, should you prefer for us to come to you.Kindly analyze about call out including transport costs beforehand as those charges may change time by extent without notice.
If you just want our technician to take a look at your machinery for your tranquility or would like to find out if the machine is adjusted to work optically, our service plan is suited for you. We will not require any cost for the specialist we supply. Our technician will be able to advise whether everything is normal or if an back-up or further maintenance or spare reinstatement is needed. During preservation visits no improvements or excessive labour operate will be completed and reservations can be made for this to be completed at your and our earliest availability.
We supply primary and/or extensive training courses via our training centre for all machines we sell. When purchasing your machine, first principal entry courses is included in your purchase, however more improved training can be bought after the fundamental course has been finished.
With all our mainline of machines a particular barcode is sold. You will accordingly regularly be able to review the machine's warranty data and maintenance history on our database or offline - in any way and at any time. We honour our machines warranty and servicing by using the barcode. This secures your ultimate benefit on both the maintenance and resell of your machines.