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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer restricted attribute guarantee on the entire machinery, as well as any subsystem lest stated otherwise. Weaknesses as a result of defective equipment or poor craftsmanship, are covered by the quality warranty. We cannot be held responsible for mis-usage or general wear and tear of your machinery. Our guarantee will thus not cover aforesaid. Of course, damages that aren't covered under guarantee can often be repaired at a minimum cost. Upon request, quotations are immediately accessible.Regular service is needed by the machinery you are going to obtain. Standard decrement replacement at a minimal cost, checking and arrangement as well as standard cleaning are included in the service plan. It is crucial that your machinery is improved in the equal of twice that period, if you do not service your machinery within the suggested service period, or else your service warranty will be null and ineffective. Meaning, if we suggested that your machinery is serviced once every three months, you should get your machinery serviced in every six month period or your guarantee will not be credible.
A Call-out points to to each and every time extent a specialist provides a service at your premises. A call-out cost will be charged except when the call-out is included by each and every time of the above plans or approved by the managers. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for workdays.Accommodation including traveling costs to your property, coupled with the call-out fee, are on your account if required. The adjustments for the technician to get picked up and sent back are recommend to be made by you. The prevailing rate is R 9.95/kilometer increased by the driving distance between our premises including your property, should you prefer for us to travel to you.Generously inquire about call out including traveling costs in advance as those costs may change time by extent without notice.If you just want our technician to take a look at your machinery for your satisfaction or would like to know if the machinery is adjusted to operate optically, our maintenance plan is perfect for you. We will not require any cost for the specialist we supply. You will be advised by our specialist whether an alternative or other assistance or spare reinstatement is needed or whether everything is normal. Sadly, no repairs or intense labour work will be completed during a sustainment visit, but a booking can be made for this to be carried out at your and our quickest availability.We offer principal and/or complete training courses through our training centre for all machines we sell. First primary entry courses is included in your machinery purchase, however more promoted training can be bought after the primary course has been achieved.A different barcode is provided with all our mainline of machinery. For this reason your machinery's warranty info and service history will always be able to be checked in any way and at any time on our webpage or while disconnected. We value our machinery's assurance and service by using the barcode. This protects your maximum advantage on both the assistance and resell of your machines.
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