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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give confined trait warranty on the whole machinery, and any subsystem if not stated differently. The characteristic warranty covers shortages by reason of defective components or poor craftsmanship We will not be held at fault for mis-usage or general wear and tear of your component. Thus aforestated shall not be covered by our guarantee. Naturally, damages that are not covered under warranty can generally be repaired at a minimum cost. Quotations will be readily accessible upon demand.The machine(s) which you are going to obtain, will be needing a routine service. Everyday decrement replacement at a minimal cost, reviewing and calibration as well as general cleaning are covered in the service plan. Should you not service your machinery in the chosen service period, it is necessary that your machine(s) is improved in the equal of dual that period elseways your service warranty will be useless and meaningless. Meaning, you have to get your machine improved within every 6 month period, if we suggested that your machine is improved once every three months or your guarantee will not be efficient.
Every time a specialist provides a service at your place, it refers to a call-out. Lest confirmed by management or concealed by each of the above plans, a call-out fee will be requested. One specialist for one day is R 1 499.00 for workdays, Traveling for Saturdays as well as R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Coupled with the call-out cost, transport costs to your premises including settlement if essential, are on your account. The specialists required adjustments to be done to get picked up including sent back, are chosen to be done by you. If you would choose for us to come to you, the current percentage is R 9.95/kilometer amplified by the traveling distance between our office as well as your establishment.Attentively seek an answer about call out including travel costs ahead of time as those costs may change instant by instant without notice.Our service plan is perfect for you if you just want our technician to take a look at your machine for your satisfaction, or if you want to find out if the machine is adjusted to operate optically. No costs will be assigned for the specialist we provide. Our technician will be able to supply you with guidance on whether an back-up or further service or spares restoration is needed or if everything is in order. Bookings must be made for improvements or intense labour function to be completed at your/our quickest availability as no improvements or any such labour services will be carried out during maintenance visits.Our training centre offers basic and/or comprehensive training courses for all machinery we sell. More promoted training can be purchased after the primary course has been completed although first fundamental entry courses is enclosed in your machinery purchase.All our mainline of machinery's are sold with a individual barcode. For this reason your machines guarantee information and assistance history will always be able to be checked in any form and at any term on our site or while logged off. By using the barcode we honour our machinery's assurance and service. This insures your ultimate advantage on both the selling and service of your machines.
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