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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide restricted attribute guarantee on each subsystem if not stated elseways, including on the whole machinery. Poor craftsmanship along with unreliable material shortages are covered by the attribute warranty. We are not liable for frequent wear and tear or misuse of your machinery. Therefore aforesaid cannot be covered by our warranty. Naturally, deterioration that are not covered under guarantee can usually be repaired at a minimum cost. Upon demand, quotations are immediately accessible.
The machine(s) you are going to obtain compels a regular service. Basic wear and tear restoration at a minimum cost, investigation and calibration as well as general cleaning are concealed within the service plan. Your service warranty will be useless and not viable should you not service your machine within the suggested service or if it is not rectified within the equal of double that period. Meaning, you must get your machine rectified within every six month period, if we preferred that your machine is fixed once every three months or your guarantee will not be legit.
Every time a specialist provides a service at your establishment, it refers to a call-out. Unless the call-out is included by each of the above mentioned plans or per-approved by the management, a call-out fee will be required. At the time of this quotation, one specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Coupled with the call-out fee, traveling costs to your premises including settlement if crucial, are on your account. The arrangements for the specialist to get picked up and sent back are recommend to be done by you. If you would prefer for us to travel to you, the ongoing percentage is R 9.95/kilometer multiplied by the traveling distance between our office as well as your establishment.Those fees may change point by point without notice, so attentively seek an answer about call out and travel costs in advance.
If you would like to find out if the machine is fitted to operate optically, or you only want our technician to take a look at your machinery for peace of mind, our assistance plan is perfect for you. We will not require any cost for the technician we supply. Our technician will be able to recommend if everything is normal or whether an alternative or additional servicing or service parts restoration is needed. Reservations must be made for repairs or hard labour operate to be carried out at your/our quickest availability as no reconstruction or any such labour services will be done during servicing visits.
Our training centre offers basic and/or extensive training courses for all machinery we sell. First principal entry courses is included in your machinery investment, nevertheless more advanced training can be purchased after the principal course has been passed.
All our mainline of machinery's are sold with a particular barcode. Accordingly your machinery's warranty data and assistance history will evermore be able to be analyzed in any way and at any time on our webpage or offline. Our machines guarantee and servicing are valued by us using the barcode. This insures your supreme comfort on both the maintenance and resell of your machinery's.
The above tender relates to our newest model, therefore the features, specs and accessories are suited thereto. Our sales consultants can be called relating to any questions of the period model cited. In the situation that we do not have the advanced model vacant, you shall be designated to pocket up to 5% allowance on the previous model, depending on minor execution or minor design.