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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply limited attribute warranty on the entire machinery, as well as any subsystem if not stated otherwise. Weaknesses by reason of unreliable materials or poor craftsmanship, are covered by the quality guarantee. Frequent wear and tear or mis-usage of your component is not our liability. Aforestated is for this reason not covered by our warranty. Of course, damages that are not covered under guarantee can often be repaired at a minimal cost. Upon request, quotations are promptly accessible.The machine(s) which you are going to purchase, will be needing a routine service. The concealed service plan contains general cleaning, checking and adjustment, as well as basic decrement replacement at a minimal cost. Should you not service your machinery within the recommended service period, it is vital that your machinery is rectified in the equivalent of double that period elseways your service warranty will be invalid and not viable. Meaning that in which case we suggested that your machine is improved once every three months, it is crucial that you get your machine fixed in every six month period or your guarantee will not be credible.
Every time a specialist provides a service at your property, it refers to a call-out. A call-out fee will be charged except when the call-out is covered by each and every time of the above plans or arranged by the management. At the point of this quotation, one technician for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Coupled with the call-out cost, transport costs to your property as well as accommodation if essential, are on your account. The plans for the technician to get picked up and sent back are suggested to be made by you. If you would like for us to travel to you, the current amount is R 9.95/km amplified by the driving distance between our office as well as your premises.Kindly enquire about call out including transport costs in advance as those costs may vary time by time without notice.If you simply want our specialist to take a look at your appliance for peace of mind or would like to find out if the appliance is adjusted to operate optimally, our maintenance plan is perfect for you. There is no fees for the technician we supply. Our specialist will be able to supply you with advice on whether an back-up or additional servicing or spare parts replacement is needed or if everything is in order. During maintenance visits no improvements or hard labour function will be completed and bookings can be made for this to be done at your and our earliest availability.Our training facility offers basic and/or comprehensive training courses for all machines we sell. When obtaining your machine, first primary entry courses is comprehended in your purchase, although more improved training can be obtained after the principal course has been completed.All our mainline of machines are sold with a particular barcode. Analyze therefore you will always be able to,in any form and at any moment, check the machines assurance info and maintenance history on our website or offline. By using the barcode we value our machinery's warranty and assistance. This insures your maximum advantage on both the reselling and service of your machinery's.
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