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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide bounded quality guarantee on the whole machinery, and each subsystem except stated otherwise. Errors as a result of unreliable equipment or poor craftsmanship, are covered by the attribute warranty. We are not liable for common wear and tear or misuse of your machinery. Thus aforementioned shall not be covered by our guarantee. Certainly, damages that are not covered under warranty can often be repaired at a minimal cost. Upon demand, quotations are gladly vacant.
The machine(s) which you are going to purchase, will be requiring a routine service. Basic decrement reinstatement at a minimum cost, reviewing and positioning as well as standard cleaning are concealed in the service plan. It is compulsory that your machine(s) is improved in the equivalent of double that period, if you do not service your machine(s) within the chosen service period, otherwise your service guarantee will be worthless and meaningless. This is to say, if we choose that your machine is fixed once every 3 months, you have to get your machinery rectified within every 6 month period or your warranty will not be efficient.
Every time a technician offers a service at your property, it refers to a call-out. Except when the call-out is concealed by any of the above named plans or per-approved by the management, a call-out cost will be charged. At the point of this quotation, 1 specialist for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.Touring costs to your property and accommodation if crucial, are on your account, coupled with the call-out cost. The plans for the technician to get picked up and sent back are recommend to be done by you. R 9.95/kilometer is the prevailing amount increased by the driving distance between your establishment and our branch, should you choose for us to travel to you.Those charges may change point by time without notice, so attentively inquire about call out as well as travel costs ahead of time.
Whether you would choose to know if the machine is set to operate optimally, or you just would like our technician to take a look at your machinery for your satisfaction, our servicing plan is here for you. We will not require any cost for the specialist we provide. Our technician will be able to advise if everything is in order or if an different or additional maintenance or service parts replacement is needed. Regretfully, no adjustments or hard labour operate will be done during a preservation visit, but a reservation can be made for this to be done at your and our quickest availability.
Our training centre offers primary and/or complete training courses for all machines we sell. When buying your machine, first fundamental entry courses is comprehended in your investment, however more advanced training can be obtained after the fundamental course has been accomplished.
A particular barcode is presented with all our mainline of machines. Analyze therefore you will regularly be able to,in any form and at any instant, analyze the machines warranty report and servicing history on our database or offline. We honour our machinery's warranty and service by using the barcode. This insures your maximum advantage on both the servicing and resell of your machinery's.
The reference above concerns our newest model, and in essence the highlights, specifications as well as accessories are relevant thereto. For any information in regarding to the year model cited, you can call our Sales clerks. Depending on lesser performance or lesser design, you will be designated to receive a 5% allowance on older models, in which case we do not have the newest model available.